Luxury Hotels in Heartland, Florida

"I stayed with my 3 kids and my husband. We arrived around 2 am on a Sunday morning after a 5 hour ride there. We get our reserved room and immediately had to get a room change because ANTS were in one of the beds. We get the room next door to that room and the problem remained just not as bad in new room. The next day we wanted to get in the pool just to find out that it needed a good clean. You can see the foam around the edges of the pool. I wouldn't even put my foot in let alone my body. All in all I give this stay a 3 out of 10."

"Robert at check in is always a pleasure to deal with!!"

"We were told that due to booking by a third party, our room could only be accessed from the outside. The bugs are allover that access area and attack you and your car. We didn't understand this situation, when we were given the option. If you are given that option, take it."

"Room was clean and the staff was super nice and helpful from beginning to end. "

"NEVER! Gross, staff clearly didn’t want to be there. "