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"The room was excellent, offering stunning lake and mountain views from the 4th floor of Building 2. The accommodations were comfortable, well maintained, and truly the highlight of our stay. However, the overall service experience was disappointing. Aside from the shuttle driver, who was very helpful and assisted us with our luggage, most staff members appeared unfriendly and unhelpful. The hotel is spread across three buildings connected by steep rocky streets, and the absence of elevators made access challenging, particularly when carrying luggage. While the scenery and room quality were outstanding, the level of hospitality did not meet expectations. Unfortunately, it was not worth the 3.5-hour drive from Vienna for us to return."

"Excellent location! This apartment is huge and cozy. The views from the windows and the balcony are also amazing. We stayed there for two nights. The response from the management team was speedy. "

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"Clean and comfortable room | Lovely lake view | Exactly what I required"

"Room was spacious with a view of the lake. It is run down a little bit but we were satisfied with the interior. It is up the hill, and thr parking is far and challenging, just as they communicated in an email before we arrived. We were able to find parking at P1 and take a shuttle to the the common area to walk up to the hotel. "

"Coming to visit from the U.S. this type of hotel is charming, not new or renovated but like walking back in time and visiting Grandma. Simple, sweet and wholesome. Took a morning walk at 7 am and wow! The beauty of this little village is unforgettable and after a quick breakfast, it took us only 10 minutes to travel to Halstatt and beat the crowds for an unforgettable walk through that postcard beauty."

"Beautiful location and property. Staff excellent, friendly, and helpful. Only weak spot was the internet was weak and in and out from time to time"

"Amazing place right on the outside of Hallstatt marketplace such a beautiful community. Felt like we were in a fairy tale. Unfortunately did not realize until leaving that bikes were available for free. Would’ve loved to have had that highlighted at the top of the amenities list however this hotel is magical and I highly recommend anyone staying in the area to consider staying here."

"A very nice hotel with friendly staff. Clean and spacious room and a very comfortable bed."