Diamond Plaza Hatyai Hotel is in downtown Hat Yai, where travelers can enjoy international dishes at Komain restaurant before exploring. The hotel offers in-room WiFi, a café for daytime refreshments, and a bar for evening drinks near Lee Garden Plaza.
Reviews
7.27.2 out of 10
Good
Popular amenities
Parking included
Free WiFi
Restaurant
Air conditioning
Breakfast available
Business services
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Consider a stay at Diamond Plaza Hatyai Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Komain, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
English breakfast (surcharge), a front-desk safe, and 1 meeting room
A 24-hour front desk, luggage storage, and concierge services
Room features
All 269 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
32-inch LCD TVs with cable channels
Refrigerators, coffee/tea makers, and daily housekeeping
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 350.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately THB 120 per person
Rollaway bed fee: THB 350.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Diamond Plaza Hatyai Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Diamond Plaza Hatyai Hotel?
Check-in begins at noon.
What time is check-out at Diamond Plaza Hatyai Hotel?
Check-out is at noon.
Where is Diamond Plaza Hatyai Hotel located?
Located in Downtown Hat Yai, this hotel is steps from Ocean Shopping Town and Lee Garden Plaza. Kim Yong Market and Central Department Store are just steps away. Hat Yai Railway Station is 7 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.8
Location
7.2
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 4 out of 30 reviews
10 - Excellent
4
Rating 8 - Good. 14 out of 30 reviews
8 - Good
14
Rating 6 - Okay. 7 out of 30 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 30 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 30 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Verified traveler
Apr 23, 2019
Liked: Staff & service
Very nearby to Lee Garden Hotel, Kim Yong Market and convenient shop just only 5 minutes walking distance, very convenient. But the room furnishings are very old especially hair dryer model, toilet ceiling leaking mark and wardrobe. The cleanliness also needs to be improved, I noticed a little cockroach on the TV table area.
Verified traveler
Stayed 2 nights in Apr 2019
Verified
8/10 Good
NG
Mar 21, 2019
Liked: Cleanliness, room comfort
Need more charging plug
Will be perfect if there is more than 1 charging plug !!
NG
Stayed 2 nights in Mar 2019
Verified
6/10 Okay
Verified traveler
Feb 27, 2019
Disliked: Property conditions & facilities
Was a disappointment staying there. The door lock wasn’t in good condition.
Verified traveler
Stayed 3 nights in Feb 2019
Verified
6/10 Okay
Verified traveler
Feb 4, 2019
Liked: Cleanliness, room comfort
hotel convenient to night market and muslim food nearby.
Overall about hotel facilities is good to excelent.. Just a walking distance to Lee Garden Plaza, Hatyai Junction and other attractions but the staff at the receptionist is quite unfriendly except the housekeeping
It truly was a diamond discovery for us. We passed this hotel many times
but this is the first time staying here.Told my friends about this and they
will be definately staying here. Rooms are big. The staff are very
helpful.We booked 3 rooms and my friends are really happy about this.
We'll be coming back.
Bad experience:
1. Requested for 2 double bed for 2 rooms but given twin beds for both rooms. Hotek reception just said in Hatyai double bed means twin beds. Rubbish.
2. Ask for direction to go to temple not helpful at all and tell me to go ask Tuktuk. Very poor work attitude & always very rude and unfriendly.
3. Ask Reception to book taxi from Hotel to airport. 1 staff said they'll charge 400 baht and another staff charge 450 baht. Ask them why different charges, 1 staff just said because Public Holiday and also was told on 31 Jan Public Holiday that's why price increase. I think not true.
4. My hotel room and outside my room got plenty of cockroaches.
The hotel is closed to travel spot such as Lee Garden, Kim Yong Market. It also allow early check in as we travel by bus and the hotel was considerate. Fast check in and check out also add point to their service. It would more better if the hotel can offer breakfast or welcome drink when we arrive as the weather at Hat Yai is hot. Thanks
Verified traveler
Verified
4/10 Poor
Verified traveler
Mar 16, 2016
Disliked: Staff & service, room comfort
좋은 위치이나 덜 친절함
무엇보다 위치가 좋았지만, 직원이 덜 친절했어요. 호텔입구에 들어와도 인사도 없고 체크아웃할때도 인사도 없고요. 방은 대체로 깨끗했는데 생각보다 약간 작았고 대신 침대가 놓여진 바닥이 마루라 집같은 느낌은 좋았고, 비치된 전기포트 안이 깨끗하지 못해서 아쉬웠어요. 침구가 고급스러워 보였지만 베게가 높아 낮은 베게를 사용하는 저같은 사람에겐 좀 불편했네요. 호텔내 식당은 이용해보지 않았어요^^