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"The room was dirty, the hallways were dirty, the staff was not interested at all to provide a pleasant customer experience. A stunning example is that staff took the elevator before us to transport dirty dishes. The breakfast was extremely messy with empty coffee machines, broken juice machines, empty yoghurt, other products. We had to find our own cuttlery and the staff was generally completely overwhelmed. For nearly 500 euro’s per night the quality was far, far from what is to be expected at those prices. The spa looked good but it was so crowded we decided not to go. The gym is equiped very well but the machines were, surprise- dirty. Really a shame because the venue is fantastic, but clearly very poorly managed"

"Room was clean and well maintained. "

"A good welcome, clean room and good shower, as well as a comfortable bed and decent choice in the restaurant. The hotel is looking a little tired and dated, but is brilliant value."

"Very nice staff, location and comfortable. Unfortunately they would not give points when from an Expedia reservation. Not sure why, but this would make me choose a different route."

"Great location and facility"

"Good location, parking on street next to hotel, staff friendly and helpful"

"Very nice place to stay. Close to city centre. Recommended."

"Very central location, built directly above a parking garage. Certain items in the common areas as well as in the rooms show significant wear and tear."

"Convenient location, friendly staff"