Close to Connecticut Convention Center, Candlewood Suites Hartford Downtown by IHG provides dry cleaning/laundry services, a gym, and a 24-hour business center. Free in-room WiFi and a snack bar/deli are available to all guests.
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 100.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 75.00 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Candlewood Suites Hartford Downtown by IHG pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Candlewood Suites Hartford Downtown by IHG?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Hartford Downtown by IHG on May 25, 2026 start from P8,746, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Candlewood Suites Hartford Downtown by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Candlewood Suites Hartford Downtown by IHG?
Check-out is at 11 AM.
Where is Candlewood Suites Hartford Downtown by IHG located?
Located in Downtown Hartford, this hotel is within 1 mi (2 km) of Dunkin' Donuts Park and Connecticut Convention Center. Riverside Park and Constitution Plaza are also within 10 minutes. Hartford Union Station is 16 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I liked that everything was clean. I was very comfortable during my stay. If breakfast was served, this hotel would be perfect but I did have to go out and find breakfast. Small inconvenience but overall I would recommend this hotel to anyone and I will stay here the next time I’m in town.
Booked at the last minute while traveling in a snow storm. The desk person was friendly and helpful. The room was very clean. We were pleased with our stay.
Even though we arrived less than an hour early, they allowed us to check in. Friendly staff, clean facility and easy parking.
Aileen Ann
Stayed 1 night in Jan 2026
Verified
4/10 Poor
Emily
Mar 12, 2026
Liked: Cleanliness, staff & service
The woman at the check in was WONDERFUL; however, this hotel is pretty isolated and the walls are INCREDIBLY thin. I heard every noise next door and moved rooms once because of loud neighbors.
This is a motel for Section 8. People were hanging out as if they lived there. In parking lot, in lobby, in hallways, smoking outside the front doors, and I dont mean cigarettes.
Unsavory sctivities in parking lot.
The room itself was clean. I saw no issues.
I booked this hotel due to walking distance to the local concert venue. This is not a good enough reason to book this hotel.
We enjoyed our stay; it was quiet and clean. The price wasn't bad it was easy access to the highway, so location was important to us. I would recommend to friends and family.