"Cheryl greeted us on checkin — she was so sweet and professional. We checked in to room 408 and after a night’s sleep I noticed mold spores on the ceiling of the bath room and peeling paint. Didn’t realize why I was itching all night and breathing was hard throughout the night.
The next morning I spoke to Cheryl, who was shocked there was such a room available to sell with mold, spores and peeling paint throughout the ceiling of the bathroom, so she switched us out to 430. A storm caused a power outage and rebooted the system, I told Cheryl we’ll be back after sight seeing.
After 6 hours I went to retrieve the new keys to 430. You would assume they’ll check to see if room 430 was “sellable” after moving all of our bags to room 430, this room was even more disappointing Not only did 430 have mold spores, peeling paint but the sink didn’t drain and the handles were loose.
Before we decided to unpack again I went down stairs to tell them we couldn’t sleep in this room either. At this time Cheryl had already left so her co-worker had another associate check out room 507 before we get moved for the third time in 2 days.
Thankfully room 507 was much better!! How is it that 408 on north side has mold, spores and peeling paint when the south side 430 has the same exact issues. It seems all of fourth floor has water damage but it’s only on the restrooms.
I’m still itching as well as my daughters (14 & 17) and breathing hard from the mold and spores. Thank you Cheryl."
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