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Eternity Hanoi Hotel

3.5 star property
Hotel with a restaurant, near Hoan Kiem Lake

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Photo gallery for Eternity Hanoi Hotel

Minibar, in-room safe, individually furnished, desk
Front of property - evening/night
Breakfast buffet
Lobby
Elevator

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, City View

Minibar, in-room safe, individually furnished, desk

Family Suite, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand View Suite

Minibar, in-room safe, individually furnished, desk

Grand View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, individually furnished, desk

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
32 Yet Kieu Street, Hoan Kiem, Hanoi, 10000

What's nearby

  • Train Street - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 13 min walk - 1.1 km
  • Hanoi Opera House - 18 min walk - 1.6 km
  • Hanoi Old Town Night Market - 20 min walk - 1.7 km

Getting around

  • Hanoi Railway Station - 4 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Bami Bread - ‬2 min walk
  • ‪Minh Ký Dimsum & Noodles 44 Phan Bội Châu - ‬3 min walk
  • ‪Porevol Coffee - ‬1 min walk
  • ‪Duy Anh - Mỳ Vằn Thắn Hủ Tíu Sủi Cảo - ‬2 min walk
  • ‪Bánh mì Hội An - ‬3 min walk

About this property

Eternity Hanoi Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Eternity Hanoi Hotel, which provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, E-Bar, offers breakfast, lunch, and light fare. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free train station drop-off, bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • ATM/banking services, a computer station, and free newspapers
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Vietnamese

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (VND 130,000 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • E-Bar

Things to do

  • Bicycle rentals
  • Karaoke
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 600000
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 800000
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: VND 500000 per stay for guests under 10 years old

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Self parking fee: VND 130000 per day
  • Early check-in fee: VND 600000 (subject to availability)
  • Late check-out fee: VND 800000 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eternity Hanoi
Eternity Hotel
Eternity Hotel Hanoi
7S Eternity Hotel
7S Eternity Hanoi
7S Eternity
Hotel 7S Eternity Hanoi Hotel Hanoi
Hanoi 7S Eternity Hanoi Hotel Hotel
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Eternity Hanoi
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Hotel Eternity Hanoi Hotel
Eternity Hanoi Hotel Hanoi
7S Eternity Hanoi Hotel
Eternity Hotel
Eternity
Eternity Hanoi Hotel Hotel
Eternity Hanoi Hotel Hanoi
Eternity Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is Eternity Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eternity Hanoi Hotel?

Self parking is available for VND 130000 per day.

What time is check-in at Eternity Hanoi Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of VND 600000 (subject to availability).

What time is check-out at Eternity Hanoi Hotel?

Check-out is at noon. Late check-out is available for VND 800000 (subject to availability).

Does Eternity Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Eternity Hanoi Hotel located?

Located in Hoan Kiem, this hotel is within a 15-minute walk of Center International Trade Fair Hanoi I.C.E and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is only a 4-minute walk and Hanoi Long Bien Station is 28 minutes.

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Eternity Hanoi Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 21 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 2 out of 77 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

HOANG DIEM CHAU

Liked: Cleanliness, staff & service
The hotel was a bit tired, but the staff was helpful and they offered a good variety of breakfast choices. The location is very great. You can walk to lots of attractions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Thu Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy due to construction otherwise overall good hotel near train station. Staff is very respectful and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Mridula

Disliked: Cleanliness, property conditions & facilities
There was a very strong sewerage smell in the property. It is an old building. The staff did their best to make rooms comfortable. Breakfast was below average. It was not vegetarian friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Ngteefong Charles

Liked: Staff & service
location is good if you are taking a train to other cities, road construction nearby, ..
Stayed 2 nights in Feb 2025

6/10 Okay

Amalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

seonwoo

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Takafumi

Liked: Staff & service
Disliked: Property conditions & facilities
During my stay for three nights in November 2024: **Facilities** Perhaps due to an early check-in by about an hour, the stone-tiled bathroom floor was still wet. Even if it had been dry, the room was essentially windowless (the only window faced the inner staircase), so I’m giving a slightly lower rating for this. **Breakfast** The hotel's breakfast offered a good balance between Vietnamese dishes and continental options, and I enjoyed it every day. **Location** Within walking distance of Hanoi Station, making it convenient to use the airport bus (No. 86) departing from the station. I also frequently used the city bus (No. 32) for sightseeing, which was very convenient. **Staff** The staff was always friendly and welcoming. 2024年11月に3泊させて頂きました。 【施設面】 1時間程度アーリーチェックイン気味だった為か、石畳のバスルームがまだ濡れてました。乾いていたとしても、部屋は実質窓なし（中階段側に窓）だったので、その分少し辛口評価です。 【朝食】 ホテルの朝食はベトナム料理とコンチネンタルブレックファーストのバランスが良く、毎日美味しく頂きました。 【ロケーション】 ハノイ駅から徒歩圏内で、ハノイ駅前から出ているエアポートバス（86番）の乗降車に便利でした。市内のバス（32番）を頻繁に観光用に利用していたので、とても便利でした 【スタッフ】 皆さん、いつもフレンドリーでした。
Stayed 3 nights in Nov 2024

10/10 Excellent

Alpaslan Yilmaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

H

Liked: Staff & service
Disliked: Property conditions & facilities
너무 덥고 습해요... 에어컨이 더 시원하고 제습기능이 있었으면 좋겠어요... 물 수압도 너무 약해요
Stayed 5 nights in May 2024

10/10 Excellent

Naoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponto de apoio para o embarque noturno

Hotel simples e agradável, próximo à Ga Ha Noi (estação de trem). Como chegamos de Ha Long Bay ao meio-dia e só embarcaríamos para Sa Pa às 22h, fizemos esse hotel de base. Foi bastante satisfatório para a nossa finalidade
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2020

6/10 Okay

morten

Disliked: Cleanliness, property conditions & facilities

Eternity Hanoi Hotel

Dirty reastaurant, kitchenstaff looked angry at peolel. Did not seem interested in refilling when they were out of some food. I did one big mistake, i expected Hotels in Hanoi, to be equal to Hotels in HCMC(Saigon). This can not be compared to an equal 3 star hotel in HCMC. Much better in HCMC. Reception staff were very helpful. But sorry to say, I will not return here
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの温度調節とお湯の量をコントロール出来るようになれば最高。 ベッドの柔らかさは好みの問題。私は柔らかすぎて合わなかった。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
お世話になりました。 ハノイ駅発6:00の列車に乗るため貴ホテルを選びました。 駅が近かったので大変助かりました。 施設や設備にはとても満足しています。 チェックアウトが5:15くらいだったので仕方ないかもしれませんが、スタッフがロビーで仮眠をとっていたのには驚きました。 チェックアウト時間が早すぎたため、楽しみにしていた朝食が食べられなかったのが残念でした。
Stayed 1 night in May 2019

10/10 Excellent

Junga

Liked: Staff & service, room comfort

전시회참가 회사는 추천할 거리

전시장 참가회사에는 적극 추천 하지만 청결에 신경만 더 쓰면 좋은뎅 2년째 묻지만 친절한 직원과 조금만 깨끗히 청소해주시면 내년에 또 묻음
Stayed 6 nights in Apr 2019

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Close to train station

I thought the Motel was fine, but some of the furniture was showing age and saw major stain in corridor. Worth staying, but due for a Reno.
Stayed 1 night in Apr 2019

8/10 Good

Toshiaki

Liked: Staff & service

スタッフは良かったが、建物が古すぎる。

思ったより全然古かったσ(^_^;) 掲載写真は何十年前の物なのだろか… 換気扇も壊れていて、湿度が半端なかった。 隣の部屋なのか、上の部屋なのが、トイレの流す音ではなく、小便の音も聞こえる壁の薄さ（笑） でもスタッフも優しく、英語もちゃんと話せて助かりました。 エリアはやはり、ホアンキエム近くの方が良さそうです。
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving

The room was in very poor condition. Torn sheets, broken door, hole in the floor covered over by stained carpet, mildew on bathroom and closet walls, etc.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

good

nice staff
Stayed 4 nights in Jan 2019

10/10 Excellent

HSI CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, good breakfast. They gave us a$15 driver to the airport, who showed up on time. Room was simple, but comfortable. They carried our bags to our room for us. We had to use the showerhead detached from the wall because it was broken. Qtip box was empty when we arrived.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i'm not sure how this hotel got almost 4 stars. The building is old and the carpets are dirty everywhere. The standard rooms have no windows and they stink. When I arrived they had to change my room twice because of the odour smell. The last room was an upgraded superior room with windows. but the carpets were still dirty and the cable TV wasn't working. Also the breakfast is horrible. But the staff are friendly and helpful
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
This hotel is located in a more quiet area but still within a 20 minute walk of the old town centre area. It was a perfectly fine hotel but it wasn’t great - to be honest, I don’t feel the photos on Expedia accurately reflected the condition of the property. There were quite a few stains on the carpet and the air conditioning didn’t work basically at all so we were very hot in the night. Otherwise, the bathroom was nice with a hot shower and the staff were very friendly and helpful. The breakfast was alright too.
Stayed 2 nights in Dec 2018