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PlayHome-Seeing the Soul's Retreat

3.0 star property

Choose dates to view prices

At PlayHome-Seeing the Soul's Retreat, you can look forward to free breakfast (local cuisine), dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

View all photos for Comfort Double or Twin Room, Mountain View

A modern bedroom with a large bed, a bedside table, a small window, and a nightstand.

Comfort Double or Twin Room, Mountain View

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Business Room

Iron/ironing board (on request), WiFi (free), bed sheets

Business Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Elite Double Room

Iron/ironing board (on request), WiFi (free), bed sheets

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Double Room

Bathroom

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double Room

Iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Exclusive Double Room

Iron/ironing board (on request), WiFi (free), bed sheets

Exclusive Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Double Room

Iron/ironing board (on request), WiFi (free), bed sheets

Grand Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Xihu, a neighborhood in Hangzhou, is home to PlayHome-Seeing the Soul's Retreat. China National Tea Museum and Zhejiang Museum are cultural highlights, and some of the area's activities can be experienced at Wulinmen Wharf and West Lake International Golf and Country Club. Hangzhou Botanical Garden and Xiling Seal Engraves Society are also worth visiting. Visit our Hangzhou travel guide
Map
Baileqiao Village,XihuDistrict, Baileqiao Village283, Hangzhou, Zhejiang Provice, 310012

What's nearby

  • A forest path with stone steps surrounded by greenery and trees.
    Hangzhou Botanical Garden
    1 min walk - 0.1 km
  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    18 min walk - 1.6 km
  • A traditional Chinese building with ornate architecture, surrounded by trees and a stone bridge.
    Lingyin Temple
    2 min drive - 1.9 km
  • Zhejiang University Yuquan Campus
    3 min drive - 1.9 km
  • Su Di Causeway
    7 min drive - 2.8 km

Getting around

  • Gudun Road Station
    4 min drive
  • South Railway Station
    24 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    54 min drive

Restaurants

  • 金沙厅
    3 min drive
  • 朴墅
    3 min drive
  • The Bar at The Four Seasons Hotel
    2 min drive
  • Starbucks
    2 min drive
  • 樢咖啡
    4 min drive

About this property

PlayHome-Seeing the Soul's Retreat

  • Hotel near West Lake
  • You can look forward to free breakfast (local cuisine), dry cleaning/laundry services, and a restaurant at PlayHome-Seeing the Soul's Retreat. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • A TV in the lobby, luggage storage, and concierge services
    • Coffee/tea in the lobby
  • Room features
  • All guestrooms at PlayHome-Seeing the Soul's Retreat boast comforts such as private indoor hot tubs and air conditioning, in addition to amenities like free WiFi.
  • More amenities include:
    • Separate tubs/showers, free toiletries, and hair dryers
    • Wardrobes/closets, heating, and daily housekeeping

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  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laundry detergent

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 22 2026 to May 21 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have elevators

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is PlayHome-Seeing the Soul's Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at PlayHome-Seeing the Soul's Retreat?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at PlayHome-Seeing the Soul's Retreat?

Check-out is at 2:00 PM.

Where is PlayHome-Seeing the Soul's Retreat located?

Located in Xihu, this hotel is steps from Hangzhou Botanical Garden and 1.4 mi (2.2 km) from West Lake. Lingyin Temple and Zhejiang University Yuquan Campus are also within 2 mi (3 km).

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Reviews

PlayHome-Seeing the Soul's Retreat Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified review

10/10 Excellent

anita

Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Communication was amazing.
Stayed 3 nights in Jan 2026