You can look forward to a bar, conference space, and a full-service spa at Jen Hangzhou By Shangri-La. For some rest and relaxation, visit the sauna or steam room, and indulge in hydrotherapy, a body treatment, or a hot stone massage. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Located in Gongshu neighborhood, Jen Hangzhou By Shangri-La is connected to a shopping center. Zhejiang Museum of Natural History and Zhejiang Science and Technology Museum are cultural highlights, and travelers looking to shop may want to visit Hangzhou Tower Shopping Mall and Hangzhou China Silk Town. Westlake Culture Plaza and Hangzhou Botanical Garden are also worth visiting. Visit our Hangzhou travel guide
Hangzhou Peace International Convention and Exhibition Center
5 min drive - 3.9 km
Westlake Culture Plaza
5 min drive - 4.2 km
Hangzhou China Silk Town
5 min drive - 5.2 km
Getting around
East Railway Station (East Square) Station
10 min drive
Daguan Station
10 min walk
Hangzhou (HGH-Xiaoshan Intl.)
40 min drive
Restaurants
KFC 肯德基
12 min walk
KFC (肯德基)
6 min walk
椰子鸡风情餐厅
18 min walk
Costa Coffee (咖世家)
5 min walk
牛二饭庄
15 min walk
About this property
Jen Hangzhou By Shangri-La
Upscale hotel near West Lake
Consider a stay at Jen Hangzhou By Shangri-La and take advantage of a bar, conference space, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in hydrotherapy, a body treatment, or a hot stone massage. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
You'll also enjoy perks such as:
An indoor pool
Buffet breakfast (surcharge), express check-in, and a 24-hour front desk
An elevator, a porter/bellhop, and a TV in the lobby
Smoke-free premises, multilingual staff, and meeting rooms
Room features
All 176 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and bathrobes.
WiFi in public areas is free with a 2-device limit
Parking and transportation
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 168 per person
A bar/lounge
A restaurant
Things to do
Full-service spa
Indoor pool
TV in common areas
Family friendly
Indoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Multilingual staff
Porter/bellhop
Business services
2 meeting rooms
2,583 square feet of conference space
Full-service spa
3 treatment rooms
Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's SL.COM mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 168 per person
Rollaway bed fee: CNY 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Jen Hangzhou By Shangri-La have a pool?
Yes, this property has an indoor pool.
Is Jen Hangzhou By Shangri-La pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Jen Hangzhou By Shangri-La?
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. After-hours check-in is not available.
What time is check-out at Jen Hangzhou By Shangri-La?
Check-out is at noon.
Where is Jen Hangzhou By Shangri-La located?
Located in Gongshu, this spa hotel is within 3 mi (5 km) of Westlake Culture Plaza, Hangzhou Peace International Convention and Exhibition Center, and Wulinmen Wharf. Zhejiang Museum of Natural History is 2.9 mi (4.6 km) away. Daguan Station is 10 minutes by foot and Xiangji Temple Station is 15 minutes.
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