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ibis Hangzhou West Lake Qingchun Rd

2.5 star property
Experience the charm of Hangzhou's iconic landmarks while enjoying convenient amenities like laundry service and meeting rooms.

Choose dates to view prices

Located close to Phoenix Mosque and Broken Bridge, ibis Hangzhou West Lake Qingchun Rd offers a warm welcome with a grocery/convenience store, coffee shop/cafe, and library. Connect to in-room WiFi or explore nearby points of interest like West Lake. With dry cleaning/laundry services, conference space, express check-in and concierge services available for guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

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Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and December 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 29 for adults and CNY 15 for children
  • Uncovered self parking fee: CNY 80 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is ibis Hangzhou West Lake Qingchun Rd pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 80 per day. Limited spots are available.

What time is check-in at ibis Hangzhou West Lake Qingchun Rd?

Check-in begins at 2:00 PM.

What time is check-out at ibis Hangzhou West Lake Qingchun Rd?

Check-out is at noon.

Where is ibis Hangzhou West Lake Qingchun Rd located?

Located in Shangcheng, this hotel is 1.2 mi (1.9 km) from Phoenix Mosque and within 3 mi (5 km) of West Lake and Broken Bridge. Leifeng Pagoda and Zhongshan Park are also within 6 mi (10 km). Wan’an Bridge Station is 10 minutes by foot and wan'an Bridge Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified

8/10 Good

BK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shares the building with some restaurants and a serviced apartment business, but it was pretty good. Location is great, staff was helpful (even if they don't speak much English), and the room was quite good for the typical ibis style.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

JUIL

Liked: Staff & service

위치 어정쩡, 가격도 어정쩡

돈 보태 다른 곳 가세요. 차라리 중국 로컬호텔이 낫습니다.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building is bizarre. It has three hotels, one above and one below the Ibis. The front door staff was great, but the cleaning person was really odd -- who knows on your door at 7:50 am asking to clean your room?
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: very clean, beds are very comfortable, staff is very helpful, good breakfast Don’t like: walls are paper thin, therefore it can be very noisy
Stayed 2 nights in Apr 2019
Verified

8/10 Good

chun lee kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

环境

好妁
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
交通方便，鄰近西湖，是不錯的選擇
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一如既往的舒適便捷，提供各類的設施及服務，酒店附近有大型超市、多種的美食。唯獨交通較不方便，需步行一段距離，不過整體而言是不錯的。
Stayed 6 nights in Dec 2018
Verified

6/10 Okay

Don

Liked: Cleanliness, staff & service, room comfort
the people were very friendly and tried their best. The problem with the internet and the elevators was manageable but frustrating. The room was very clean and comfortable.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比極高

性價比極高 簡約乾淨 樓下就有便利商店 非常推薦
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Room comfort
Maior problema foi o check-in, funcionários só falavam chinês e não localizavam a reserva já paga previamente.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Tomoki

Stayed 1 night in May 2021
Verified

10/10 Excellent

Jianpeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

AI HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

浴室內雖有淋浴門，但水仍漏出令浴室地上積水。其餘都很好。

Stayed 5 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Paco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Kwong Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Filip

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2018