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Holiday Inn Hangzhou City Center

4.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Hangzhou City Center

Exterior
Breakfast area
View from room
Bathroom
Bathroom
Located near West Lake, Holiday Inn Hangzhou City Center offers a refined retreat. Enjoy a swim in the indoor pool or a drink at the coffee shop/cafe. The hotel features on-site shopping and two restaurants, making it easy to enjoy meals without venturing far.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 10 of 10 rooms

Superior Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Twin Bed

Superior Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Twin Bed

Club Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Twin Bed

Deluxe Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Twin Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
No.289, Jianguo North Road, Hangzhou, Zhejiang, 310003

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 138 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aromas
  • Spring Garden

Things to do

  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,417 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Property payment types

Important information

Property is also known as

Holiday Inn Hangzhou City Center
Holiday Inn Hotel Hangzhou City Center
Hangzhou Holiday Inn
Holiday Inn Hangzhou City Hotel Hangzhou
Holiday Inn Hangzhou City Center Hotel
Hangzhou City Center Hangzhou
Holiday Inn Hangzhou City Center Hotel
Holiday Inn Hangzhou City Center Hangzhou
Holiday Inn Hangzhou City Center Hotel Hangzhou

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Reviews

Holiday Inn Hangzhou City Center Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 53 out of 189 reviews
Rating 8 - Good. 90 out of 189 reviews
Rating 6 - Okay. 32 out of 189 reviews
Rating 4 - Poor. 9 out of 189 reviews
Rating 2 - Terrible. 5 out of 189 reviews

Reviews

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Pik Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

HSIU FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
トイレをウォシュレット付きにして欲しい テレビで日本語の衛星放送を見れるようにしてほしい
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful, 3 mins walk to Metro and the breakfast spread is brilliant.
Stayed 3 nights in Sep 2019

8/10 Good

Wei-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員耐心階待，笑臉迎人！ 礦泉水可免費提供，很棒！
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雖然設備稍微老舊一點 但地點非常方便
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Sarayut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

4/10 Poor

lisa

Liked: Cleanliness, property conditions & facilities, room comfort
DOUBLE CHARGE MY CREDIT CARD AFTER LEAVE
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Jun 2019

6/10 Okay

Jianhua

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Good services Room clean and comfortable
Stayed 3 nights in Jun 2019

8/10 Good

FENG LIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨舒適, 沒有菸味也沒有霉味, 服務親切及時。
Stayed 2 nights in May 2019

8/10 Good

chikai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好的CP值

非常不錯的酒店，雖然是老建築，但維持的不錯。
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Though the hotel is located next to a MTR station, but still you have to spend 30 min in transportation if you want to visit West Lake. The hotel is next to a construction site. So earplugs are provided in the room!! Besides, it is located in a residential area, so no shopping can be done. I even cannot find a convenient store nearby.
Stayed 1 night in May 2019

8/10 Good

TING TING KARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的酒店

地點挺方便的，住的地方也乾淨舒服，就是那洗澡的浴簾有點臭味，希望酒店要定時洗一洗或換新的。
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
For the first full day I was by myself and I noticed there was no local travel service available. The man at the concierge was not very convincing when I showed him the map and asked him directions to the West Lake In Hangzhou. He was dismissive of my request. Otherwise the rooms were comfortable and breakfast was good.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent value for money

The hotel was in good shape and most of the tourist attractions where only a cheap and short taxi-trip away. The room was clean and the service good.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
酒店房间较小，设施有点老，周边交通便利
Stayed 2 nights in Feb 2019