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Hangzhou Xinqiao Hotel

3.5 star property
Experience the authentic taste of China at one of our two on-site restaurants or relax with your favorite drink at the bar. Start your day feeling refreshed after enjoying breakfast in our cozy setting.

Choose dates to view prices

Located in Shangcheng, Hangzhou Xinqiao Hotel offers a warm welcome with a bar and two on-site restaurants serving Chinese cuisine. Enjoy free self-parking, dry cleaning/laundry services, luggage storage and connect to free WiFi while exploring the nearby points of interest.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 600.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Hangzhou Xinqiao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hangzhou Xinqiao Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hangzhou Xinqiao Hotel?

Check-out is at noon.

Where is Hangzhou Xinqiao Hotel located?

Located in Shangcheng, this hotel is within 1 mi (2 km) of No.2 Park and West Lake. Si Cheng Church and Wushan Night Market are also within 10 minutes. Ding'an Road Station is 10 minutes by foot and Longxiangqiao Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

9.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 51 reviews
Rating 8 - Good. 23 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

Verified

8/10 Good

puneet

Liked: Staff & service, property conditions & facilities
Overall nice place. View was great. But was hard to find a trash can with trash bags.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

severine

Liked: Cleanliness, property conditions & facilities, room comfort

Oui mais…

Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

HONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

綺麗、部屋は広い、便利。

期待通り、良かった。
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Johnny

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

chihyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, great room, great breakfast; locatio

The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

早餐有待加強

早餐品質有待加強管理，其他很好。
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

普通

隔音設備不佳，房內很多電動壞掉，窗簾電動不能按，請勿打擾也壞。早餐普通。唯一是房間很乾淨，交通便利，附近走路可達的餐廳都非常好吃
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Ms.Pan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
会議場を備えてはいるが、普通のビジネスホテル。なかなか英語が通じないが、 従業員の皆さんは一生懸命に対応してくれる。特に、ルームサービススタッフの対応が良かった。
Stayed 5 nights in Jun 2018
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. No AC

Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Stayed 4 nights in Apr 2018
Verified

8/10 Good

YUWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
走路5分鐘就到西湖景區 附近餐飲方便 下次還會入住
Stayed 4 nights in Dec 2017
Verified

10/10 Excellent

Man Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家的感覺

酒店員工服務態度一流，細心體貼﹗
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Donghui

Liked: Cleanliness, staff & service

总体还可以

卫生整洁，服务人员礼貌。但有人在二楼办婚宴，大声吼唱歌曲，在大堂噪音很大。
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

YEN-CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通便捷

鄰近西湖湖畔，交通便捷，且附近餐廳林立
Stayed 2 nights in Oct 2017
Verified

6/10 Okay

성웅

Disliked: Room comfort

위치 굿, 시설 80~90년대

위치, 직원 친절하나 시설이 노후화되어 있고 조식이 그저그래요 ㅠㅠ
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然訂的是非吸煙房，但是到了飯店，才知道只有行政樓層是禁煙房，但是味道處理的非常乾淨，，感覺不出不是禁煙房，早餐非常豐盛
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Debby

Liked: Staff & service
Disliked: Room comfort

This hotel is not linked up with Expedia

We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.
Verified

4/10 Poor

Tao

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location But Room is not clean

Hotel room is too old and need renovation
Verified

8/10 Good

Hseufang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

住宿心得

靠近西湖邊上，周邊的設施跟地點都很不錯。但是飯店本身是一個老建築，整體房間的裝潢跟規模都偏老舊。
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, but service is so so...

Nice location, but service is so so...