Verified
4/10 Poor
Janny
Dec 10, 2014
Disliked: Staff & service, property conditions & facilities, room comfort
Crown Plaza Hangzhou
2.0 star property
Downtown Hangzhou buzzes with dining options just steps from this central hotel, where travelers can immerse themselves in the neighborhood's dynamic energy
Choose dates to view prices
Photo gallery for Crown Plaza Hangzhou
Crown Plaza Hangzhou sits in the heart of Downtown Hangzhou, offering a convenient urban retreat. Guests can unwind with a drink at the bar, enjoy flavorful meals at the on-site restaurant, and benefit from helpful concierge services that enhance the overall experience.
Reviews
4.04.0 out of 10
Popular amenities
- Restaurant
- Business services
- Bar
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About this property
Crown Plaza Hangzhou
- Hotel near West Lake
- Take advantage of a bar, a business center, and a restaurant at Crown Plaza Hangzhou.
- Other perks include:
- A banquet hall, an elevator, and concierge services
- A front-desk safe
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Policies
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Where is Crown Plaza Hangzhou located?
Located in Downtown Hangzhou, this hotel is within 2 mi (3 km) of Westlake Culture Plaza, Hangzhou Peace International Convention and Exhibition Center, and Zhejiang Museum of Natural History. Wulinmen Wharf and Zhejiang Science and Technology Museum are also within 2 mi (3 km). Chaowang Road Station is 8 minutes by foot and West Lake Cultural Square Station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
4.0
Location
2.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0