Hamilton Hotels

"Nice clean room. Quiet area."

"The bed was horrible and had dog hair on one of them. The sheets were dingy and we went an bought sheets to sleep on after I Lysol the mattress. The lamp shades and ceiling had mold on it over the bed. "

"The stay was fine in the room, but after eating breakfast my husband fell ill for the rest of the trip and a few days after. He couldn’t keep any new food down, and threw up constantly. "

"Clean "

"When checking in at around 3:45 PM, the lady at the front desk made it abundantly clear that I was inconveniencing her. Apparently, she had ordered food from Taco Bell and was upset that I had interrupted her meal. She offered no helpful or informative information (i.e. breakfast hours, amenities, etc.). Upon checkout the following morning, I got the impression I had interrupted either the day clerk's sleep or his game (not sure which one). It was not great customer service at either check-in or check-out. "

"Everything about my stay was excellent "

"Actually Expedia said they allowed pets and in fact they do not! However the manager allowed us to stay and was very kind! "

"The staff at check-in and check-out were friendly and helpful. Check-in was slow but it appeared to be complicated software. The room and bathroom were clean. Third floor elevator request button would not light so I could never be sure the elevator was coming. The bed was comfortable but I really wish hotels would provide a few pillows with volume as opposed to puffy pillows that flatten as soon as they are put to use."

"Listen, this was the best hotel I have stayed in recently (and I've stayed in several from California to New York). My husband and I were visiting for one night. Antais checked us in. He is the perfect person for this job. He was professional and personable with such a refreshing attitude and genuine smile. Our room was clean and very comfortable & quiet. We enjoyed the breakfast the next morning. The entire setup was absolutely terrific as were the employees. When trying to open our door for the first time after checking in, it didn't take right away. A house keeper standing nearby asked "Ya got it?" and once we did, she just smiled and wished us a good evening ~ so kind. When getting a second cup of coffee at breakfast, the employee stated a fresh batch was brewing and it'll be out in 4 minutes which was perfect. Upon checking out, the lady was so kind and professional. We truly felt welcomed and so comfortable during our stay. We will be back, there's no doubt about it! Thank you for renewing my faith in the service industry with people who exemplify quality, character, and kindness. Kudos to all!! You made our weekend super special."