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Waterfront Hotel Downtown Burlington

3.0 star property
Hotel in Burlington with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

The Waterfront Hotel Downtown Burlington welcomes travelers with a lobby fireplace and an on-site restaurant serving lunch and dinner. Guests enjoy the 24-hour gym, indoor pool, and free WiFi. The staff consistently receives positive reviews for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Shower/tub combination
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(116 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Hair dryer
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • Joseph Brant Museum - 10 min walk - 0.9 km
  • Square One Shopping Centre - 26 min drive - 45.6 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Port House - ‬1 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Property highlights
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in the lobby, and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), ATM/banking services, and an elevator
  • A 24-hour front desk, multilingual staff, and a ballroom
  • Meeting rooms, a front-desk safe, and a reception hall
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 129 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 22.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Check-out is at noon.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this hotel is within a 5-minute walk of Spencer Smith Lakefront Park, Lake Ontario, and Burlington City Hall. Burlington Art Centre and Joseph Brant Museum are also within 15 minutes.

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Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1327 out of 2434 reviews
Rating 8 - Good. 592 out of 2434 reviews
Rating 6 - Okay. 301 out of 2434 reviews
Rating 4 - Poor. 108 out of 2434 reviews
Rating 2 - Terrible. 106 out of 2434 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, the breakfast was fabulous!
Stayed 1 night in Nov 2025

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Well located, clean, pleasant staff, good value.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing rooms, a lot to do around!
Stayed 1 night in Oct 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff walkable to restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, property conditions & facilities
Excellent room in the water
Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant with happy hour deals! Great guest services desk!
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel is beautiful, with many shops, the waterfront and a kids playground nearby.
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and convenient. This was our second time staying and will be back
Stayed 4 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here once a year on annual vacation for many years. Possibly the best stay yet! The housekeeping staff were excellent at keeping everything clean and tidy while not banging around super early.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the lake with lots of enjoyable bars and restaurants nearby.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities
The room was nice and clean, basic kind of room. Great price for the area which has lots of things to offer. Breakfast was good as well. Sausages, quiches, pancakes etc.
Lakeview room
Stayed 1 night in Nov 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities
Great location on the lake next to the park and close to restaurants. The bed was very comfortable but the bathroom could use some maintenance.
Stayed 1 night in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time great accommodations and will return
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room matched all of my needs, yummy breakfast-what’s not to love!
Stayed 1 night in Aug 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with view of lake and a park. I would stay there again if in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary-Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. Front desk staff was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Kay-lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great service, clean rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Wyna

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience during my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly. Parking at the hotel is paid public parking so no guarantee of a spot...but...staff let me know of a public garage that was only a block away...and the garage was free on the weekends. Very helpful. The restaurant on-site was great...the atmosphere and the food. It overlooks the waterfront and there is tons of outdoor seating for the summer.
Stayed 1 night in Nov 2025

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, facility and location
Stayed 1 night in Aug 2025

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff... nice rooms... comfortable bed
Stayed 1 night in Jul 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington waterfront is a beautiful collection of ice cream shops and restaurants. The waterfront hotel is a great place to stay to experience this gem of a town. The restaurant in the hotel is excellent and has a great view of the waterfront and the Burlington skyway.
Walk along the waterfront outside of the hotel
View from the restaurant outdoor seating
Burlington skyway at night
Night sky over the water
Stayed 1 night in Sep 2025