At Novotel Hamburg City Alster, you can look forward to a garden, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a gym and a steam room.
Located in Hamburg-Nord, a neighborhood in Hamburg, Novotel Hamburg City Alster is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Looking to get your feet wet? Sailing and swimming adventures can be found near the property. Visit our Hamburg travel guide
Luebecker Str. 3, Hamburg, HH, 22087
What's nearby
Alster Lakes
10 min walk - 0.9 km
Hamburger Kunsthalle
20 min walk - 1.7 km
Moenckebergstrasse
20 min walk - 1.7 km
Inner Alster Lake
6 min drive - 2.4 km
Jungfernstieg
8 min drive - 3.0 km
Getting around
Lubecker Street U-Bahn
4 min walk
Hamburg Central Station
17 min walk
Hamburg Airport (HAM)
29 min drive
Restaurants
La Famiglia
11 min walk
Frau Möller
12 min walk
Thai&Indischen Restaurant Curry lounge
7 min walk
Böckmann’s
13 min walk
Restaurant Casa Nostra
14 min walk
About this property
Novotel Hamburg City Alster
Luxury hotel near Miniatur Wunderland
At Novotel Hamburg City Alster, you can look forward to a garden, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a gym and a steam room.
Additional perks include:
Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
A vending machine, a TV in the lobby, and tour/ticket assistance
An elevator, a 24-hour front desk, and a vegetable garden
Guest reviews say good things about the helpful staff
Room features
All 210 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
LCD TVs with satellite channels
Wardrobes/closets, free infant beds, and electric kettles
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Covered self parking on site (EUR 27 per night; includes in/out privileges)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
A bar/lounge
A restaurant
Things to do
Full-service spa
Gym
Sauna
Steam room
TV in common areas
Family friendly
Children's games
Children's toys
In-room crib
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
7 meeting rooms
Outdoors
Garden
Vegetable garden
Full-service spa
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
5 floors
At least 80% organic food
Banquet hall
Built in 2004
Designated smoking areas
Humane treatment of captive wild animals
Locally sourced food prioritized
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 27 per person
Covered self parking fee: EUR 27 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property class
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Frequently asked questions
Is Novotel Hamburg City Alster pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Novotel Hamburg City Alster?
As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Novotel Hamburg City Alster on Sep 13, 2026 start from P6,003, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 27 per night.
What time is check-in at Novotel Hamburg City Alster?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Novotel Hamburg City Alster?
Check-out is at noon.
Where is Novotel Hamburg City Alster located?
Located in Hamburg-Nord, this luxury hotel is 0.3 mi (0.5 km) from Marienkrankenhaus and 2.1 mi (3.3 km) from Miniatur Wunderland. St. Mary's Cathedral and Alster Lakes are also within 15 minutes. Lubecker Street U-Bahn is only a 4-minute walk and Lohmuhlenstrasse U-Bahn is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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