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Mercure Hotel Hamburg City

4.0 star property
Hamburg-Mitte's eco-conscious retreat offers a peaceful escape with natural views, just a short distance from the Hamburg Cruise Center

Choose dates to view prices

Mercure Hotel Hamburg City offers a quiet sanctuary in Hamburg-Mitte with a peaceful garden and rejuvenating sauna. Enjoy terrace views, WiFi access, and a business center. The Bar/Bistro serves meals all day, from breakfast to dinner.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P6,256
P6,694 total
includes taxes & fees
Sep 6 - Sep 7

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, and a chair. There is a view of the city through the window.

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a chair, a lamp, and a large wall sign.

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, two pillows, a nightstand, a chair, and a wall with the text 'DOCK 6'.

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a wall-mounted TV, and a large artwork.

Privilege, Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a large window, and a view of buildings.

Privilege, Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, pillows, a nightstand, a lamp, and a wall with the text 'DOCK 6'.

Privilege, Room, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, and a large wall art piece.

Superior Room, 1 Queen Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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Garner Hotel Hamburg Graf Moltke by IHG

Hamburg City Center
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
7.0 out of 10, Good, 43 reviews
The price is P4,412
P6,609 total
includes taxes & fees
Aug 30 - Aug 31
Garner Hotel Hamburg Graf Moltke by IHG
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About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, Mercure Hotel Hamburg City is near a metro station and on a river. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hamburg travel guide
Map
Amsinckstr. 53, Hamburg, HH, 20097

What's nearby

  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    16 min walk - 1.4 km
  • A detailed model train layout with multiple tracks, trains, and industrial buildings.
    Miniatur Wunderland
    5 min drive - 2.3 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    5 min drive - 2.3 km
  • Hamburg Wholesale Market
    7 min walk - 0.7 km
  • Mehr!-Theater am Großmarkt
    9 min walk - 0.8 km

Getting around

  • Hammerbrook S-Bahn
    6 min walk
  • Hamburg Central Station
    15 min walk
  • Hamburg Airport (HAM)
    42 min drive

Restaurants

  • Maya Kaffeerösterei
    8 min walk
  • McDonald's
    9 min walk
  • RoofDrop Bar
    9 min walk
  • Ristorante Alitalia
    9 min walk
  • Oberhafen-Kantine
    12 min walk

About this property

Mercure Hotel Hamburg City

  • Upscale hotel near Miniatur Wunderland
  • Near Hamburg Cruise Center, Mercure Hotel Hamburg City provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Bar/Bistro, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
  • Other perks include:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • An electric car charging station, an elevator, and a ballroom
    • Free newspapers, a 24-hour front desk, and a vegetable garden
  • Room features
  • All 187 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • 49-inch LCD TVs with cable channels
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar/Bistro

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Hamburg City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Hamburg City?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg City on Sep 6, 2026 start from P6,256, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 28 per day.

What time is check-in at Mercure Hotel Hamburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Hamburg City?

Check-out is at noon.

Where is Mercure Hotel Hamburg City located?

Located in Hamburg-Mitte, this hotel is 0.3 mi (0.6 km) from Hamburg Wholesale Market and 1.4 mi (2.3 km) from Miniatur Wunderland. Mehr!-Theater am Großmarkt and Markthalle Hamburg are also within 15 minutes. Hammerbrook S-Bahn is 6 minutes by foot and Steinstrasse U-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Hamburg City Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 352 out of 1009 reviews
Rating 8 - Good. 485 out of 1009 reviews
Rating 6 - Okay. 131 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very nice and helpful staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and location is within walking distance from the city Center. Staff was very friendly and helpful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy property, friendly staff, good breakfast
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Miriam Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet, even thg close to street

Friendly staff, clean, comfortable room. Excellent soundproofing against busy street outside when windows were closed at night. Will definitely be one of the choices for Hamburg hotels again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
nice spacious and very clean room
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Janne Christian

Liked: Staff & service, room comfort
The breakfast is close to excellent, even for us active people who demand more fuel than some simple white bread, cookies etc. The staff was friendly and communication was easily executed in english (in contrast to most of the staff at Deutsche Bahn - unbelievable!!). The only minus I can think of was the hair of a previous guest all over the place in the bathroom...
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Darcy Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk to things but not too bad
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Anna

Ok bra
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Deepak

Disliked: Amenities
We booked this hotel especially because of Air Codntioning, as advertised on the website and when we checked in AC wasn't working at all. When we asked staff about this, they said AC is broken and they are looking to fix it. We stayed there for 3 nights and they didnt fix the AC at all. It was terribly warm inside the room and we tried to open the windows, but it was too noisy, as it was next to the main road. There wasn't any fan or anything, when we asked few times they provided small fan, which was not enough to cool the roon enough.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ISC hotel

Everything was as expected. Yes I would recommend this hotel. I used this hotel to attend ISC.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Benjamin

Liked: Cleanliness
Okay
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Thomas

Really bad climate in the room.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles upgrade
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2025
Verified review

4/10 Poor

Hubertus J.P.

Disliked: Cleanliness, staff & service, amenities
The hotel is looking nice from the outside, but is "refurbished" and still old inside...Old floor carpet, terrible elevator etc. How can you make a wardrope in steel looking like a container, which makes a hell of a noise to open and close... They empty the garbage container at 5am in front of our room, how nice is this... We have tried a lot of hotels in Hamburg, but this is the wurst experience we ever had
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, but not what I expected.
Verified review

6/10 Okay

John

Liked: Cleanliness
Cold especially the bar. Limited drink selection. No parking. Difficult to find paring locally unless you know the area. Constantly going to parking meter to top up. Room not being cleaned during stay.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities
Alles wie beschrieben. Waren zu dritt unterwegs. Familie mit Kind 9 Jahre, die ausklappbare Couch erfüllte Ihren Zweck absolut. Betten waren bequem. Zimmer sauber. Rezeption war freundlich. Gerne wieder.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren mit unserem Aufenthalt sehr zufrieden und würden das Hotel für einen weiteren Hamburg Aufenthalt in Betracht ziehen. Leider war die Klima Anlage in dem gebuchten Zimmer nicht so leistungsfähig, so dass es nachts sehr warm war.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundum perfekter Kurzurlaub! Gute Lage, nettes Frühstück, das Personal auch sehr umsichtig und sehr freundlich. Der Parkplatz ist sehr teuer!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes, hilfsbereites Personal. Das Wichtigste: das Zimmer war sauber und das Bett bequem. Das Hotel hat eine gute Verkehrsanbindung Richtung Innenstadt. Ich habe im Zimmer eine Kaffeemaschine und/oder Wasserkocher vermisst.
Stayed 2 nights in Apr 2026