Located in Hamburg-Mitte, a neighborhood in Hamburg, Hotel Mercedes Hamburg is near the airport and near the bay. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Steindamm 51, Hamburg, HH, 20099
What's nearby
Alster Lakes
9 min walk - 0.8 km
Hamburger Kunsthalle
10 min walk - 0.9 km
Moenckebergstrasse
11 min walk - 0.9 km
Jungfernstieg
19 min walk - 1.7 km
Hamburg City Hall
5 min drive - 2.0 km
Getting around
Lohmuhlenstrasse U-Bahn
5 min walk
Hamburg (ZMB-Hamburg Central Train Station)
9 min walk
Hamburg Airport (HAM)
37 min drive
Restaurants
Afiyet
3 min walk
Yemen Restaurant
1 min walk
As Urfa
5 min walk
Öz Urfa Kebap Salonu
2 min walk
Thai&Indischen Restaurant Curry lounge
3 min walk
About this property
Hotel Mercedes Hamburg
Hotel near Miniatur Wunderland
Close to Elbe Philharmonic Hall, Hotel Mercedes Hamburg has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
Tour/ticket assistance, smoke-free premises, and an elevator
Luggage storage, a 24-hour front desk, and concierge services
Multilingual staff
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
TVs with cable channels
Wardrobes/closets, heating, and daily housekeeping
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Nearby parking fee: EUR 20 per night (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Parking height restrictions apply
Frequently asked questions
Is Hotel Mercedes Hamburg pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Mercedes Hamburg?
As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercedes Hamburg on Oct 8, 2026 start from P4,588, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Mercedes Hamburg?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Mercedes Hamburg?
Check-out is at 11 AM.
Where is Hotel Mercedes Hamburg located?
Located in Hamburg-Mitte, this hotel is within a 15-minute walk of Schauspielhaus, Moenckebergstrasse, and Levantehaus. Markthalle Hamburg and Hamburger Kunsthalle are also within 15 minutes. Lohmuhlenstrasse U-Bahn is only a 5-minute walk and South Central U-Bahn is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Mercedes Hamburg Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6
Cleanliness
5.6
Location
6.4
Staff & service
5.0
Property conditions & facilities
Rating 10 - Excellent. 58 out of 1000 reviews
10 - Excellent
58
Rating 8 - Good. 205 out of 1000 reviews
8 - Good
205
Rating 6 - Okay. 357 out of 1000 reviews
6 - Okay
357
Rating 4 - Poor. 225 out of 1000 reviews
4 - Poor
225
Rating 2 - Terrible. 155 out of 1000 reviews
2 - Terrible
155
Reviews
Verified review
8/10 Good
Ana
Jun 24, 2024
Liked: Cleanliness, staff & service, amenities
The room itself was clean, and so was the bed and bathroom. The carpet in the outside hall and steps smelled stale and at times like urine.
The staff was nice and friendly. We arrived later than we had planned, but were welcome by the staff.
The hotel is not as close to main attractions, but has lots of restaurants and stores around, and it’s within walking distance of the train station.
Stayed 2 nights in Jun 2024
Verified review
8/10 Good
Naja
May 31, 2025
Liked: Staff & service
Very sweet man in the register and cheap 24 hour parking. The location is good because it’s very close to centrum, but the neighbourhood is filled with drugs and prostitution. Didn’t feel safe after dark, but we had no bad encounters, as long as you just mind yourself. The hotel room was very nice and clean and the size was perfect. We felt very safe in our hotel room. Overall you get a good value for the money, and good service. 4/5 stars😁👍
Stayed 2 nights in May 2025
Verified review
4/10 Poor
Barry
Apr 28, 2025
Disliked: Cleanliness
Not sure of the setup here but actually stayed in the sister hotel next door. Not sure I noticed the Mercedes ever be open.
Everything was fine enough and ok for the price. Generally bedding and towels were clean. The room itself was clean although dusty in some neglected areas. The room smelled of smoke though and the bathroom light didn’t work. The room did have a balcony though which was nice.
I wouldn’t choose to stay here again and think Expedia ought to check the listing details are accurate.
Stayed 4 nights in Apr 2025
Verified review
4/10 Poor
Alexandra
Aug 3, 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed bugs
Room was fine but the beds were infested with bed bugs and we have many bites.
Stayed 1 night in Jul 2022
Verified review
4/10 Poor
Jane
Feb 21, 2026
Liked: Staff & service
Disliked: Amenities
Room was clean at least but black mould on shower curtain, place felt more like a hostel than a hotel. There were separate toilets & showers on our floor. Noisy. No lift! Area is ghastly too
Good to know that this area is not very good and clientele can be special. In our case the other guests were very loud at 2am. We had to abort our stay after one night since we could not sleep well. The doors opening and closing were very loud and could be herd from our room which made it difficult to have uninterrupted sleep. Good price overall.
There was no reception facility on this hotel, it was written to go to reception on second building (which was another hotel). When we booked this hotel, it was mentioned that "parking available for the price of €4.50 per day but when we arrived in the hotel they were demanding €15 per night. We had to pay €30 per night for 2 cars.
Stayed 1 night in Oct 2022
Verified review
4/10 Poor
Crystal
Nov 28, 2022
Disliked: Property conditions & facilities
Disappointing...
Overall, it was a bad experience for a hotel that boasts a 3-star rating. We got lost looking for the reception, the entrance and hallway were dirty, the elevator wasn't working and the room for three people was very small. I would suggest bringing a slipper with you as the carpeted floor looks very nasty. We only got one set of keys even though we were three people. The reception was nice but didn't speak English. Told us the wrong room number so we had to go back to ask again.
Location-wise, the hotel is very close to the bus station and the main tourists attraction.
Stayed 3 nights in Nov 2022
Verified review
8/10 Good
Kenneth
Jun 23, 2026
Liked: Cleanliness, staff & service, amenities
Superhjälpsam reception mitt i natten på grannhostelet. Såg till att allt var till belåtenhet. Ligger på Hamburgs mesta nattgata med oroligheter, men kändes ändå tryggt att sova på rummet.
Rena sänglakan och handdukar. Solkig heltäckningsmatta.
Ingen ac, men fläkt.
Sov bara för att ta morgontåg, vilket var perfekt. Nära stationen.
Ich habe vom 31.05.2026 bis zum 02.06.2026 im Hotel Mercedes Hamburg übernachtet (Reiseplan-Nr. 73461575478407).
Während meines Aufenthalts war das Zimmer nicht ordnungsgemäß gereinigt. Außerdem war der Duschkopf im Badezimmer defekt, sodass die Dusche nur eingeschränkt nutzbar war.
Den Mangel habe ich während meines Aufenthalts umgehend an der Rezeption gemeldet. Trotz meiner Beschwerde wurde keine Reparatur durchgeführt. Bei meiner zweiten Nachfrage erhielt ich lediglich ein Teil mit der Aufforderung, die Reparatur selbst vorzunehmen.
Da die Mängel meinen Aufenthalt erheblich beeinträchtigt haben und keine angemessene Abhilfe geschaffen wurde, bitte ich Expedia um Unterstützung und die Prüfung einer teilweisen Rückerstattung in Höhe von 40 % des gezahlten Übernachtungspreises.
Vielen Dank für die Bearbeitung meines Anliegens.
Stayed 2 nights in May 2026
Verified review
6/10 Okay
Anja
May 10, 2026
Disliked: Property conditions & facilities
Okay når man kun skal sove der. Slidte senge og værelser. Rent sengetøj og gode håndklæder.
Vi parkerede i p-hus ved andet hotel.
Værelserne var nogenlunde rene, men med vatpinde i skraldespand og snavs i hjørnerne. Havde bestilt to værelser til 2 voksne og 3 børn, fik 2 værelser og to dobbeltsenge. Fik løst det, men fik at vide at det var vires egen skyld.
Hotellet ligger lige ved en etnisk grønthandel, hvor mange mennesker stod og drak kaffe og røg i døren.
Hotellet er generelt slidt.
Zimmer war sauber, allerdings die Betten waren etwas unbequem. Das Bad war sehr klein, aber auch sauber. Insgesamt war das Zimmer okay, für den Zweck Schlafen und Duschen reicht es allemal, wenn man keine hohen Ansprüche hat.
Ziemlich heruntergekommen. In jeder erdenklicher Ecke war Staub und Schmutz. Die Fußleisten sind aufgequollen, das Batteriefach der Fernbedienung des TV ist miserabel aus Klebeband. Der Lüfter im Bad ist laut und läuft rund um die Uhr.
Für die eine Nacht war es ok. Aber so auch den Preis nicht wert.
Keine Empfehlung von meiner Seite.