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Hotel Europäischer Hof Hamburg

4.0 star property
Guests savor authentic German cuisine at the Paulaner Wirtshaus restaurant before unwinding with aromatherapy treatments and relaxing steam sessions

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Hotel Europäischer Hof Hamburg sits in Hamburg City Center, where guests start their day with complimentary local cuisine breakfast. The property features an on-site shopping mall, helpful multilingual staff, body treatments at SPAHH wellness center, and a refreshing indoor pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

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About this property

Hotel Europäischer Hof Hamburg

  • Upscale family-friendly hotel near Miniatur Wunderland
  • Free breakfast (local cuisine), a shopping mall on site, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Europäischer Hof Hamburg. Indulge in a hot stone massage, a manicure/pedicure, and a body treatment at SPAHH, the onsite spa. The on-site local cuisine restaurant, Paulaner Wirtshaus, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a steam room.
  • Other perks at this hotel include:
    • An indoor pool
    • Valet parking (surcharge), babysitting (surcharge), and a 24-hour front desk
    • A banquet hall, tour/ticket assistance, and a porter/bellhop
    • Massage treatment rooms, a gift shop, and smoke-free premises
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 275 rooms boast comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks like free WiFi and safes.
  • More amenities include:
    • Highchairs and childcare services
    • Bathrooms with tubs or showers and free toiletries
    • 49-inch Smart TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and electric kettles

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 6 2025 to January 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: EUR 26 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Does Hotel Europäischer Hof Hamburg have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Hotel Europäischer Hof Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Europäischer Hof Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Europäischer Hof Hamburg?

Check-out is at noon.

Where is Hotel Europäischer Hof Hamburg located?

This family-friendly Hamburg hotel is located near the airport, within a 10-minute walk of Hamburger Kunsthalle, Moenckebergstrasse, and Inner Alster Lake. Miniatur Wunderland is 1.3 mi (2.1 km) away. South Central U-Bahn and North Central U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, local transport ticket was included, spa was great
Stayed 1 night in Sep 2024
Verified

8/10 Good

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, nice location
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large quiet room Very friendly receptionist Excellent breakfast
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to railway station, connected directly to airport, nice staff and great breakfast
Stayed 1 night in Nov 2023
Verified

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, great customer service at reception, good location.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

David Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location opposite Hauptbahnhof gave easy access to all
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient for central station
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Hamburg central station. Many dining options and excellent transport links!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location opposing Hamburg's central train station, walkable, easy access to public transit. Very good rooms, outstanding Spa, outstanding breakfast, outstanding piano bar for the last drink before you go to bed ...
Stayed 2 nights in Dec 2023
Verified

8/10 Good

courtenay Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for transportation around the city, lots of connections and the staff were very helpful
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff who spoke good English and gave me a room 4 hours ahead of check-in (on a very hot day).
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite the Hauptbahnhof, so it’s perfect for public transport, especially with the included transport ticket provided by the hotel.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Weiguo

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy rooms. Friendly atmosphere.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Welcoming helpful staff. Clean rooms and facilities. Breakfast is great.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located across from the train station. The rooms are well equipped, but the real win is breakfast. Breakfast is fantastic. Great way to start a trip.
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the train station. Rooms a little tired and no air conditioning (it was 30 degrees at 10pm), but a fabulous pool made up for it.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Margaret

Liked: Amenities, property conditions & facilities
A great hotel across the street from the train station, and walking distance to shops, malls, and many great restaurant. The room was clean, and comfortable. We always stay in this hotel whenever possible. They have a great breakfast buffet. Staff are friendly and helpful.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Efstratios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a 9.3 very good price to quality ratio. Will recommend for families. A small adventure for the kids and relaxed time for the parents.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

A really nice hotel, just across the street from the Hbf. Super service and a brillant breakfast. I keep returning to this hotel.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near Central Station. Great breakfast buffet. Super pool and water slide. Spa is a bonus. Some areas nearby seemed questionable but right around hotel was safe
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly good hotel

It is a comfy hotel. The room was very comfortable and the breakfast was substantial. My only quibble is that the layout of the hotel is somewhat confusing. It would help if they included a map of the floor plan on the website
Stayed 1 night in Oct 2024
Verified

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and pool. Large breakfast selection, good quality food and good coffee. Negative: mattress to soft
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Hamburg

Very nice hotel with good service. We got upgraded room with no extra cost. Very nice big room with good beds. Free public transportation was included in the stay. They serve amazing breakfast buffet. We will for sure stay here again next time we visit Hamburg. Parking possible at hotel, but little expensive, EUR 26 per day.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and lovely spa.

Convenient location opposite the train station. Three spas and lots of relaxation zones on different levels above the pool. The spa is from 7am till 10 or 11pm, so very helpful to those arriving late. Staff were very friendly and we enjoyed the piano playing in the bar. The room (double) was spacious.
Stayed 1 night in Apr 2024