Located in Hamburg-Nord, a neighborhood in Hamburg, Heikotel - City Nord is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Visit our Hamburg travel guide
Lauensteinstraße 15, Hamburg, HH, 22307
What's nearby
Stadtpark
7 min walk - 0.7 km
Planetarium Hamburg
6 min drive - 2.4 km
City Nord
13 min walk - 1.1 km
Stadtpark Lake
16 min walk - 1.4 km
Cemetery Ohlsdorf
7 min drive - 2.6 km
Getting around
Alte Wöhr (Stadtpark) S-Bahn
7 min walk
Dakarweg Hamburg Station
10 min walk
Hamburg Airport (HAM)
7 min drive
Restaurants
Ellewitt Drinks & Darts
14 min walk
Jim Block Barmbek
14 min walk
Q21 Gasthaus
7 min walk
Café Carlos
6 min walk
McDonald's
17 min walk
About this property
Heikotel - City Nord
Hotel near Hagenbeck Zoo
Heikotel - City Nord provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
Tour/ticket assistance, an elevator, and luggage storage
A front-desk safe, laundry services, and free newspapers
Room features
All guestrooms at Heikotel - City Nord include amenities such as free WiFi and safes, as well as sound-insulated walls and free newspapers.
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 6.90 for children
Family friendly
Soundproofed rooms
Conveniences
Free newspapers in lobby
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Multilingual staff
No housekeeping service
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
3 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Pay movies
Food and drink
Minibar
More
Free daily newspapers
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Theodor-Rumpel-Weg]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from July 17 2026 to May 31 2027 (dates subject to change).
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 6.90 for children
Self parking fee: EUR 12.00 per day
Pet fee: EUR 12 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Property class
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Frequently asked questions
Is Heikotel - City Nord pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.
How much is parking?
Self parking is available for EUR 12.00 per day. Limited spots are available.
What time is check-in at Heikotel - City Nord?
Check-in start time: 3:30 PM; Check-in end time: midnight.
What time is check-out at Heikotel - City Nord?
Check-out is at 11 AM.
Where is Heikotel - City Nord located?
Located in Hamburg-Nord, this hotel is within a 15-minute walk of Stadtpark and City Nord. Planetarium Hamburg and Cemetery Ohlsdorf are also within 2 mi (3 km). Alte Wöhr (Stadtpark) S-Bahn is 7 minutes by foot and Rübenkamp S-Bahn is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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