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City Hotel Hamburg Mitte

A comfortable haven in Hamburg-Mitte where travelers can relax in the lobby with TV while staying connected to local happenings and world news

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City Hotel Hamburg Mitte, in the heart of Hamburg-Mitte, offers a cozy retreat with in-room WiFi. The welcoming lobby has a TV, and staff assist with tour bookings and tickets. Practical laundry services round out the amenities at this conveniently located, highly praised hotel.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

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About this property

City Hotel Hamburg Mitte

  • Hotel near Miniatur Wunderland
  • Close to Hamburg Cruise Center, City Hotel Hamburg Mitte provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), self parking (surcharge), and newspapers in the lobby
    • An elevator, a TV in the lobby, and a front-desk safe
    • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • Room features
  • All 83 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with rainfall showers and hair dryers
    • 32-inch HDTVs with satellite channels
    • Daily housekeeping, desks, and phones

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Frequently asked questions

Is City Hotel Hamburg Mitte pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per night.

What time is check-in at City Hotel Hamburg Mitte?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at City Hotel Hamburg Mitte?

Check-out is at noon.

Where is City Hotel Hamburg Mitte located?

Located in Hamburg-Mitte, this hotel is 0.4 mi (0.6 km) from Hamburg Wholesale Market and 1.4 mi (2.2 km) from Miniatur Wunderland. Mehr!-Theater am Großmarkt and Markthalle Hamburg are also within 15 minutes. Hammerbrook S-Bahn is 8 minutes by foot and Steinstrasse U-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

8.4

Cleanliness

6.4

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 56 out of 558 reviews
Rating 8 - Good. 278 out of 558 reviews
Rating 6 - Okay. 177 out of 558 reviews
Rating 4 - Poor. 36 out of 558 reviews
Rating 2 - Terrible. 11 out of 558 reviews

Reviews

Verified

2/10 Terrible

Rebecca

Disliked: Staff & service, property conditions & facilities, room comfort

Anbefaler ikke

Rommet var kjempe kladt! Ble forkjøla. Vi måtte låne en varmevifte som lagde støy hele natta! Fikk dårlig søv. Senga var hard og dårlige puter.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Die Zimmer sind sehr sauber und modern, jedoch ist das Bad etwas in Mitleidenschaft gezogen. Leider können die Fenster nur vom Personal vollständig geöffnet werden, daher steht das Kondenzwasser (wohl seit längerem) am Fenster, was zu Kalk und Schimmelbildung führte. Der Kühlschrank / die Minibar war nicht angeschlossen und aufgefüllt, diente aber als Nachttischkommode. Das Frühstück ist reichhaltig. Das Personal sehr freundlich und bemüht.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Ausblick ist toll und die super VerkehrAnbindung.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man sollte Zimmer von der Hauptstrasse abgewandten Seite buchen. Der Lärm ist enorm.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Top Lage! Von außen ziemlich hässlich, aber innen okay.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles zu unsere Zufriedenheit . Gut mit öffentlichen Verkehrsmittel zu erreichen.
Stayed 3 nights in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Las condiciones de higienes muy mala. Olor inadecuado de las instalaciones
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Sabrina

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Personal unfreundlich, Geruch im Hotel furchtbar und Zimmer extrem hellhörig. Im Badezimmer steht nicht mal Seife zur Verfügung
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель на 1 ночь

отель находился рядом с арендой автомобиля. Очень приятный отель для одной ночи-чистый, хороший душ и кондиционер. Завтрак не брали. Само здание отеля неприглядное, расположение неудобное, хотя до центрального вокзала и центра пешком 20 минут, а до метро 10 минут.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kedelig udenpå, flot indeni

Hotellet gør ikke meget væsen af sig ude på vejen, men når du kommer ind i receptionen og der hvor der serveres morgenmad er det en helt anden snak. Der er pænt og stilfuldt og rent og pænt. Ligeså gælder det når du får dit værelse, der er gjort noget for at det skal være hyggeligt på værelset samtidig med at det har en moderne stil og badeværelset er super flot sammenlignet med andre 2-3 stjernede hoteller i Tyskland. Havde værelse ud til kanalen og der var god udsigt over byen. Eneste minus i oplevelsen var, at der i beskrivelsen på hotels.coms side stod at værelset havde dobbeltseng og vi blev mødt af to enkeltsenge og uden fx en stor topmaddras til at samle sengene.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Die Lage der Unterkunft war schrecklich & nicht zentral ! Das Zimmer war in Ordnung.
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Überhaupt nicht einladend! Schreckliches Gebäude, alte Zimmer. Unfreundliches Personal, sehr kleiner Frühstücksraum und wenig Auswahl. Nicht noch einmal!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Marliese

Liked: Cleanliness, staff & service, property conditions & facilities

Toller Hamburgtrip

Tolles Frühstück nettes Personal zentral gelegen nur die garageneifahrt war schlecht zu finden
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Dårlige senge

Hotellet var slidt men som sådan fint, dog knirkede begge senge så voldsomt man vågnede ved de. Mindste bevægelse.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City hotel Hamburg

Bra hotell till bra pris, hyfsat centralt med bra pris för parkering! Dock ungen restaurang på kvällarna, men ok frukost!
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles ok nix zu beanstanden am Hotel. Nur als Montage Unterkunft ist das Frühstück erst zu Spät aba passt.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Super Lage , schlechtes Frühstück bzw keine gute Kühlung der Frischwurst Personal steht beim Frühstück auf den Teller packen direkt neben einem
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La camera che ci è stata assegnata non era nemmeno paragonabile a quelle viste in foto. Somigliava esattamente a una tripla di un IBIS ** (arredo, letti, bagno, doccia..... esattamente uguali). Quando l'ho reclamato alla Reception mi è stato risposto che dipende dal fatto che ho prenotato una tripla, le camere raffigurate in foto sono solo doppie. Siamo arrivati nel pomeriggio del 5 Giugno 2019 con una temperatura esterna di 32° abbiamo chiesto una bottiglia d'acqua (visto che nelle vicinanze non c'era un posto dove comprarla) e l'abbiamo pagata 5 euro! Al mattino seguente ci siamo presentati per la colazione e prima ancora del buongiorno.... la signorina che stava lì a smarcare i nominativi di chi aveva la "colazione inclusa" ha subito specificato che di caffè se ne poteva ricevere una sola tazzina, se ne avessimo gradito in più dovevamo pagarlo.....!
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Brauchbares Hotel, aber etwas weit weg vom Schuss.

Das Hotel liegt relativ näher beim Bahnhof, aber trotzdem recht ungünstig an einer grossen Strasse mit viel Lärm. Das Zimmer war sehr "übersichtlich", das heisst, dass kein überflüssiger Platz vorhanden war, weder für einen (kleinen) Tisch noch für einen Stuhl. Auch Steckdosen (zum Aufladen) waren wenige vorhanden, eine funktionierte nicht, eine andere war direkt bei der Türe, also heikel. Das Personal war soweit freundlich, am Anfang eher etwas kurz angebunden. Aber das Badezimmer war sauber und verhältnismässig gross. Das Frühstück war sehr reichhaltig, muss aber dazu gebucht werden. Leider hatte es in der näheren Umgebung keinen Laden, um z.B. Lunch einzukaufen.
Stayed 5 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Eine Übernachtung in Hamburg

Von außen ein hässlicher Klotz, aber die Zimmer sind renoviert und sauber. Die Lage ist sehr zentral und das Frühstück war gut.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Von Außen unscheinbar/veraltet, jedoch die Zimmer sind sehr gut. Und darauf kommt es schließlich an!
Stayed 4 nights in May 2019
Verified

8/10 Good

Beatrix

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mein Zimmer war klein, dafür das Bett groß, so dass kein Platz war für Stuhl oder Tisch um Kleidung oder Sonstiges abzulegen. Sowohl das Zimmer als auch das Bad war sehr sauber. Die Lage war für mich optimal, da ich zu Fuß sowohl in die Stadt als auch zum Bahnhof gehen konnte. Würde das Hotel jederzeit wieder buchen.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Fassade und Aussendarstellung lassen sehr zu wünschen übrig, zweimal daran vorbeigefahren bis das Gebäude als Hotel erkannt wurde.
Stayed 1 night in May 2019
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service

Außen pfui innen hui

Von außen ist das Hotel eher abschreckend und als wir ankamen haben wir einen ziemlichen Schreck bekommen. Innen ist aber alles modern und relativ neu, auch die Zimmer sind modern und schön. Frühstück war auch ok und das Personal sehr, sehr freundlich.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Der Ausblick aus dem Zimmer im 11.Stock war traumhaft, das Frühstücksbuffet war mehr als ausreichend mit allen Köstlichkeiten bestückt, das Zimmer sowie die gesamte Hotelanlage war sauber und das Personal sehr freundlich. Ein kleines Manko hatte die Dusche im Zimmer, die Wanne war nach kürzester Zeit überfüllt und lief über, sowie auch die Armatur ließ sich nur schwer auf und zu drehen.
Stayed 3 nights in Apr 2019