Sunlight streams through Johann's conservatory windows, where the breakfast buffet delights with variety and generous portions. The full-service spa offers rejuvenating treatments, the fitness center maintains exercise routines, while the bar provides a relaxing evening atmosphere.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 40.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 24.50 per person
Covered self parking fee: EUR 18 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Rollaway bed fee: EUR 40.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE160005047
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Frequently asked questions
Is Best Western Plus Hotel Böttcherhof pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Best Western Plus Hotel Böttcherhof?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Böttcherhof on Jun 21, 2026 start from P5,700, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 18 per day.
What time is check-in at Best Western Plus Hotel Böttcherhof?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Best Western Plus Hotel Böttcherhof?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Best Western Plus Hotel Böttcherhof located?
Located in Hamburg-Mitte, this luxury hotel is within 6 mi (10 km) of German Customs Museum, Hamburg City Hall, and Prototyp Auto Museum. Hamburg Dungeon and HafenCity InfoCenter are also within 6 mi (10 km). Legienstrasse U-Bahn is 21 minutes by foot and Horner Rennbahn S-Bahn is 23 minutes.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
6.2
Location
8.8
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 301 out of 518 reviews
10 - Excellent
301
Rating 8 - Good. 174 out of 518 reviews
8 - Good
174
Rating 6 - Okay. 20 out of 518 reviews
6 - Okay
20
Rating 4 - Poor. 9 out of 518 reviews
4 - Poor
9
Rating 2 - Terrible. 14 out of 518 reviews
2 - Terrible
14
Reviews
Verified
8/10 Good
Steven
Dec 18, 2025
The room was very nice and spacious.
Breakfast was outstanding and great quality.
The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative
We arrived very late and the stuff was very rude. Not service minded at all. We asked if it was free to park on the street and only thing he said "why should I know?"
Perfect! Big space, clean, bathroom… no words… soo pretty.
Verified traveler
Stayed 1 night in Sep 2022
Verified
4/10 Poor
Ahmad Masih
Oct 1, 2025
Disliked: Cleanliness, staff & service
Rude staff, refused check-in on the grounds of no payment even though full payment had been made. Room not cleaned properly, toilet still dirty, shower had mould in it.
Will not stay at this or any other Best Western again.
Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk
The hotel is very good and comfortable
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said
“ I was just joking!”
This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am.
When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free.
She said it’s not and would not waive the charges.
Mega Zimmer, im Herbst 25 top saniert, alles super sauber, sehr wertig. Toller Spa-Bereich.
Gunnar
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kolja
Jan 11, 2026
Liked: Cleanliness, staff & service, amenities
Das Zimmer war perfekt - sehr modern und schön mit vielen Details eingerichtet!
Das Personal war sehr zugewandt, aufmerksam und super zuvorkommend!
Die Essensauswahl beim Frühstück war beeindruckend und alles war sehr frisch und super lecker!