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a&o Hamburg City - Hostel

Family-friendly hostel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for a&o Hamburg City - Hostel

Sundeck
In-room safe, free WiFi, bed sheets
Lobby sitting area
Lockers
Daily buffet breakfast (EUR 11.90 per person)

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet friendly
The current price is P2,953
P3,159 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

In-room safe, free WiFi, bed sheets

Single Room

Highlights

Heating
TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
Pet friendly
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 6-Bed Dormitory

In-room safe, free WiFi, bed sheets

Bed in 6-Bed Dormitory

Highlights

Heating
TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
In-room safe
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Six bed room

In-room safe, free WiFi, bed sheets

Six bed room

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Twin Room

In-room safe, free WiFi, bed sheets

Twin Room

Highlights

Heating
TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
Pet friendly
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

In-room safe, free WiFi, bed sheets

Family Room (2 Adults + 2 Children)

Highlights

Heating
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

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  • Pet friendly
  • Free WiFi
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  • Air conditioning
8.2 out of 10, Very Good, 916 reviews
The price is P4,806
P5,143 total
includes taxes & fees
Aug 24 - Aug 25
Prize by Radisson, Hamburg City
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About the neighborhood

Map
Spaldingstrasse 160, Hamburg, HH, 20097

What's nearby

  • Miniatur Wunderland - 3 min drive - 2.4 km
  • Hamburg Cruise Center - 3 min drive - 2.4 km
  • Hamburg City Hall - 3 min drive - 2.6 km
  • Elbe Philharmonic Hall - 4 min drive - 3.1 km
  • Reeperbahn - 6 min drive - 4.3 km

Getting around

  • Berliner Tor Station - 6 min walk
  • Hamburg Central Station - 18 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • Neshan Restaurant
  • ‪Döner-time - ‬7 min walk
  • ‪HBB Bistro - ‬6 min walk
  • Fräulein Fritz
  • ‪Jawa - ‬12 min walk

About this property

a&o Hamburg City - Hostel

Family-friendly hostel near Miniatur Wunderland
A rooftop terrace, a garden, and an arcade/game room are just a few of the amenities provided at a&o Hamburg City - Hostel. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and laundry facilities.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and a front-desk safe
  • A water dispenser, a 24-hour front desk, and multilingual staff
  • Tour/ticket assistance, free newspapers, and luggage storage
  • Guest reviews speak well of the helpful staff
Room features
All 274 rooms have comforts such as free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • 19-inch TVs with satellite channels
  • Heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 11.90 for adults and EUR 5.95 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 19-inch TV with satellite channels

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 14
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 5.95 for children
  • Pet fee: EUR 14 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 14 (subject to availability)
  • Late check-out fee: EUR 14 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products

Property is also known as

A&O Hamburg City
A&O Hostel
A&O Hostel Hamburg City
Hamburg City A&O
A&O Hamburg City Hostel
A O Hamburg City Hostel
A O Hamburg City
A&O
a o Hamburg City
a o Hamburg City Hostel
a&o Hamburg City - Hostel Hamburg
a&o Hamburg City - Hostel Hostel/Backpacker accommodation

Frequently asked questions

Is a&o Hamburg City - Hostel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 14 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at a&o Hamburg City - Hostel?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at a&o Hamburg City - Hostel on Aug 17, 2025 start from P 2,952.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at a&o Hamburg City - Hostel?

This property doesn't offer parking.

What time is check-in at a&o Hamburg City - Hostel?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 14 (subject to availability).

What time is check-out at a&o Hamburg City - Hostel?

Check-out is at 10 AM. Late check-out is available for EUR 14 (subject to availability).

Where is a&o Hamburg City - Hostel located?

This family-friendly hostel is located in the city center, within 1 mi (2 km) of Museum of Arts and Crafts Hamburg, Moenckebergstrasse, and Hamburg Wholesale Market. Miniatur Wunderland and Elbe Philharmonic Hall are also within 3 mi (5 km). Berliner Tor Station is 6 minutes by foot and Hammerbrook S-Bahn is 8 minutes.

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a&o Hamburg City - Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 175 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 264 out of 1002 reviews
Rating 4 - Poor. 129 out of 1002 reviews
Rating 2 - Terrible. 108 out of 1002 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Property conditions & facilities
Perfect
Stayed 3 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service

Friendly staff and good for families.

Very well-suited for families with not too small children. Not super fancy, but everything you need when visiting Hamburg. Super friendly and accommodating staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Boldescu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Helena

Cat friendly :)

Cat friendly :)
Stayed 2 nights in Feb 2025

8/10 Good

Lena

..
Stayed 1 night in May 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for u and your pets

Very cat friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Avoid unless you’re desperate

Check in was forever. Machine didn’t work. Police activity. Kid SCREAMING in the hallways at all hours of the night. Rooms set up poorly.
Stayed 1 night in May 2025

8/10 Good

Stefanie

Liked: Staff & service
Okay
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service

Good value

Good value for money, spacious room, fairly quiet. Bed was comfortable enough for a couple of nights.
Stayed 2 nights in Oct 2024

2/10 Terrible

Knarik

Disliked: Staff & service, amenities
Do not stay at this hotel! The hotel is in a very shady part of town, with intoxicated men just hanging in and around the hotel. There were no sheets or pillow cases on the bed and the mattress was filthy! The pillow and throw were covered in blood and sweat and there were unknown substances running down the wall. I tried to call the customer service but the phone was answered by a rude man demanding my name and room number, which was so odd! We had no choice to but check out within a hour of checkin in. My children were too scared to sleep in such conditions. Do not stay here!!!
Stayed 1 night in Jun 2025

10/10 Excellent

saskia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at a&o hostel was excellent. It would be good if a kitchen with facilities was available so you can prepare your own meals and dinner available. This is based on our experience at a&o Hostel in Sydhaven, Coppenhagen.
Stayed 2 nights in Oct 2024

8/10 Good

Ken

Liked: Property conditions & facilities, room comfort

Fun

Stylish, efficient, characterful, modern hostel type accommodation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Ammar

Liked: Staff & service
Acceptable for one night
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostel with hotel quality

Second time i stayed here. It has everything you need, clean room, basic bathroom , fast check in and out, close to the metro and walking distance to the train station, the place is huge ,location not very pretty but hey ,I don’t complain. We paid around half the money compared to other hotels. Will def.come again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Disliked: Room comfort

Chaotic

Check in wasn’t good at all. Everyone was encourage to use the self service terminals however I never actually saw anyone successfully check in this way. Took a long time to get a room, went up to it and it hadn’t been cleaned. Went back to reception, given another room, same problem. On the third attempt I actually got a clean/ready one. Hotel needs air conditioning as having windows open is noisy
Stayed 2 nights in Apr 2025

8/10 Good

Alina

Liked: Cleanliness, staff & service
...
Stayed 1 night in Dec 2024

8/10 Good

Boris

Service
Stayed 1 night in Aug 2024

8/10 Good

Rija

Liked: Staff & service, property conditions & facilities
Not so many transport connections
Stayed 2 nights in Oct 2024

10/10 Excellent

Boldescu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

2/10 Terrible

wael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a stay at a&o Hamburg City through Expedia, but my experience was beyond disappointing. From the moment I arrived, multiple issues made it impossible to stay: Hidden Charges: I was forced to pay €10 for clean towels and bedding, which should be standard and was not disclosed during booking. Overbooked & No Bed Available: My assigned room was packed, leaving me without a place to sleep. Filthy Alternative Room: The replacement room was dirty and clearly uninhabitable. No Help from Staff: When I requested a single room, they refused, blaming Expedia for the booking restrictions. Ultimately, I had to cancel my stay entirely because the hostel failed to provide even basic accommodations. Avoid this place if you expect cleanliness, honesty, or decent service. To Expedia: I expect a full refund for this booking, as the property misrepresented its services.
Stayed 11 nights in Mar 2025

8/10 Good

Josefine

Liked: Cleanliness, property conditions & facilities

Nice for what we paid!

We stayed in a family room. Twinbed plus bunk bed, shower plus toilet. It was 23-25 degrees outside but inside it was 30... no ventilation or air con. But we only paid 1000 kr per night so its fine. I would like to tell the manager rhat they need more people in the recetion at check in. Too long waiting time. The selfcheck in did not work. The people working in the reception was nice.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Decent stay for a good price

The hostel is in a very convenient location. There's a massive grocery store a tiny walk away, an S-Bahn station an even shorter walk away where you can hop one stop to Hamburg HBF. I was positively surprised at how modern and clean everything was at the hostel from the moment I stepped in. The layout of the hostel is a bit confusing, and some elevators couldn't go down to ground floor for some reason. Unfortunately I was made to feel a bit dumb for not knowing if I wanted to check in at the desk or myself. One of the employees tried to tell me how annoying it is to check in at the desk or something, and I told him I'd never stayed at a hotel or hostel before so I didn't know what to do, which is why I came up to the desk. Luckily the employee next to him stepped up and helped me through the process and he was great. Rented a towel as I was travelling light, very reasonable price. In the room my main issue was that there are individual lights and usb outlets for each bed but mine weren't working. Before checking out I noticed the issue was as simple as my bed not being plugged into the wall for some reason? Otherwise the room was great, toilet was really spacious and clean, shower was a bit tight but my shoulders are wider than average, so that has something to do with it. The pillow is nice and big, the blanket is good too. Bedframe could be less squeaky and mattress a bit thicker but minor complaints, really. Lots of little stools to sit on when not in bed.
Stayed 2 nights in May 2025