Hotel HafenCity creates a vibrant atmosphere near the International Maritime Museum. Guests relax in the sauna, enjoy drinks at the bar, stay active in the gym, and savor local cuisine at the on-site restaurant. The helpful staff consistently impresses visitors.
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 75 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
Self parking fee: EUR 28 per day
Pet fee: EUR 20.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is 25hours Hotel HafenCity pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at 25hours Hotel HafenCity?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at 25hours Hotel HafenCity on Jun 21, 2026 start from P9,254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 28 per day. Limited spots are available.
What time is check-in at 25hours Hotel HafenCity?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at 25hours Hotel HafenCity?
Check-out is at noon.
Where is 25hours Hotel HafenCity located?
Located in Hamburg City Center, this boutique hotel is within a 10-minute walk of International Maritime Museum, Prototyp Auto Museum, and Traditional Ship Harbour. German Customs Museum and Miniatur Wunderland are also within 15 minutes. Überseequartier Station is only a 2-minute walk and HafenCity Universität Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Really nice and helpful receptionists, the same goes for the waiters/waitresses in the breakfast venue;
also there are a lot of activities within short walking distance - again staff is very helpful finding something interesting to see or place to visit
Great location. Just at the newly opened Westfield Mall. 3-5 mins walk to the metro. Front desk are helpful for any questions you have. And the best part for me was the free access to Prime Time Fitness which they have partnered with. Will stay again.
The most amazing hotel. Second time I was there, last time with my partner, now with my daughter. We loved it then, now my daughter LOVED is as well. We found the ”gaming lounge” at the first floor, my daughter is 10 and she was so happy. The rooms are amazing, the lobby - the nicest lobby I’ve ever been to. And the sauna 😍 They also happen to have an amazing restaurant and a bar around the corner, where I discovered that Amaretto sour is my favourite drink. I recommend this hotel to everyone I know now. And will be booking a stay soon again 🙂↔️
Pleasant stay, nautical themed, clean and tidy. Staff were nice too. Would consider staying again if in Hamburg! Location a little out the way but I'm sure in time it's being developed!
I had a great stay! Lovely spacious room. Super friendly staff. We went to Neni for dinner, reservations needed but great dinner and had some drinks in the boilerroom after. Lots of things are in walkable distance otherwise the U4 is just a short walk away. Definitely van recommend and would stay here again!
The hotel had a unique vibe and decor. I enjoyed it, but it might not be for everyone.
I enjoyed the breakfast buffet greatly. There was a nice variety of food available and they would cook an omelet to order if you wanted one. My omelet was very good.
The staff were friendly and helpful.
Amazing hotel! The roadworks outside through our stay were very loud and they started from 7am!! But that is nothing the hotel can control and will no doubt be done soon.
Staff were so friendly and helpful. Would definitely come back.
Tom
Stayed 2 nights in May 2024
Verified
8/10 Good
Verified traveler
Apr 8, 2025
Liked: Cleanliness, staff & service, room comfort
comfortable & very convenient for Hafen City and easy walk to the old town. Service was friendly & attentive - Christina is a great host at Heimat. Rooms comfortable however bathroom only good if you don't want to shave, apply make-up or look at yourself in the mirror - lighting is shockingly bad / unconsidered! 25hrs Hotel - please sort this out!
Nice hotel situated at the harbour Winther mand exciting new buildings around. The room is not very big, but the bathroom is spacious and the shower is good. The entire hotel deco is maritime, giving people a sense of onboard. Very interesting experience. The restaurent serves good food, delicious and authentic. Morning buffer is good too, many selections.
The style and comfort of the hotel are very good. Staff are very friendly and helpful. The location allows for easy walking to many attractions and there is an underground station U4 close by.
We didn’t eat breakfast at the hotel as we thought it was too expensive. There are several cafes nearby. We ate at the hotel restaurant one evening and the food was excellent.
Unfortunately the record player in the vinyl room wasn’t working which was disappointing as we were looking forward to chilling out with some good music.
The room was exactly the same as shown in the pictures. There was a construction site right next to the hotel, so it was quite noisy when I opened the window, but when the window was closed - not annoying at all.
The staff of the restaurant was friendly.
The shower booth was slippery, and didn’t get supported the parking fee for a day because the hotel’s one was full.
Location was good for use of subway and walking to attractions. Bed comfortable and excellent shower. Helpful to have a fridge.
Lack of storage in room for clothes and hangers. Limited local amenities in area but was a bank holiday and a Sunday during stay which I now understand they close for. Breakfast wasn't a great selection in our opinion and found the dining area too dark. Not our kind of hotel so wouldn't stay again.