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"Really, really nice staff - makes all the difference when the staff appear to like where they're working. I felt that the staff took a pride in their job and this in turn was passed on to us,the guests. If I get an opportunity to come to Manchester again, this will be my first choice. "

"It was a very comfortable room with everything anyone could require. Not big window which made the room a bit claustrophobic ! "

"Beautiful hotel in the centre of Leeds, shops, bars and restaurants all close by. Staff were friendly and helpful, in particular Dean and his colleague on reception when we checked in as they recommended 2 amazing restaurants. Dean was fantastic and always warm and friendly whenever you saw him. Loved this hotel and would happily go back. "

"I was running late due to airplane delays and re-bookings, the staff went out of their way to pre-register me since I was not going to be there until midnight! Once I arrived I was very graciously welcomed. I have had both breakfasts and dinner in their restaurant. Both the food and service were excellent. My room was a bit smaller than what I am used to but it was efficiently compact and tastefully decorated. I stayed there three nights and after completing a special conference in Wales will stay there another four nights before returning to America. All around a most enjoyable experience! "

"Great location and fabulous breakfast - home made granola is my favourite, breakfast is a winner always at malmaison. Our room was big and very comfortable and the hotel is pet friendly. "

"Ideal central location for all our needs Lovely friendly helpful staff Would recommend One minor point would be very helpful if sockets were beside mirror for using hairdryer etc "

"Clean comfortable 18th floor room in a great location. Well equipped small kitchen area. Nice to have a fridge with a couple of bottles of water and milk. Room was quiet at night. The only thing I would change is to be able to open a window. The AC is good but fresh air would have been nice. Would recommend. "

"Very comfortable room just enough space for both of us.. The bathroom was clean and the shower was powerful.. really enjoyed our stay "

"I would definitely recommend The Holiday Inn Manchester City. Really lovely hotel. Good service, very comfortable, friendly staff and will definitely stay there again when in Manchester. Room was lovely and staff very friendly."