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"La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars "

"Although the property is not exactly updated, it was incredibly clean and the staff were so friendly and helpful. It’s located right in front of the beginners lift and was close proximity to the ski school and shuttle pick up. I would definitely stay here again in the future. "

"A little dated but great hotel"

"The rooms are specious and very nice, good breakfast and service "

"Rika and Andy work well together we had a very good stay"

"We enjoyed our short 3 night stay at West Coast Inn in March 2026. We came to Hakuba to see the mountains and the snow, and the weather cooperated!! Our host at West Coast was wonderful and gracious! We plan to come back next year!"

"Amazing staff very attentive and helpful. The room, the onsen are very clean and well maintained. The food was amazing. Steps from a couple of conbinis and good restaurants. Only slight downside is that it’s a bit of a walk (20 min) or a short drive to Goryu ski resort. It’s a 15min cab ride to Happo. Didn’t find the public buses to be as easy or convenient to use so we used cabs or walk."

"Had a great stay! Thanks for everything "

"Loved this hotel. Very friendly staff and beautiful rooms and onset. Staff transferred us from and to the train station. There is a bus stop right outside that take you to happo, Hakuba 47, Goryu and Iimori all free of charge. Short walk to Echoland restaurants and a great Ramen restaurant opposite the local 7-11."