Hotels near Hakone Gardens

"Great hotel with nice rooms in a really fun location. Special shoutout to McKenzie for being extra helpful with my million questions and requests"

"They refused to check me in and then called the police to remove me "

"Room had a weird smell. We opened the sliding door to air out the room, but we had to close the door because someone was smoking weed. I had to cover the chair because it looked very dirty. Staff was just ok. No smile. He wasn’t rude or anything. Bathroom was big and clean. Bed sheets felt and smell clean. Bring your own pillows.. the pillows flatten out in no time! Parking was under the hotel but no gate to keep out the non guest of the hotel. I didn’t feel safe in the garage. Lots of people walking by the hotel.. no gate for the garage. Anybody can walk in to the garage. I read the reviews and that why we chose thus hotel.. reminds me of motel 6. I no longer stay at motel 6 hotel. "

"Excellent location, breakfast was delicious, staff was friendly. Was great overall."

"Very clean and comfortable room. Wonderful location"

"The night auditor was so pleasant. His customer service was Superb….The room had a hole in the carpet and stains on the floor. The room was listed for $263.00 for one night. it’s very disappointing regarding the quality of the room. I didn’t get much sleep just wanted my stay to be over. "

"It’s an older property and the bathrooms need to be updated. Painting the original Pink Tile white is Not an Upgrade. The Room was Ok it wasn’t great. But it’s Not expensive either for being in Los Gatos so that’s a plus. Thomas H."

"Air conditioning didn’t work. Offered to move us after the second night but we were already settled in our room. Had to ask for housekeeping service multiple times, but they were not detail oriented so I had to ask them to fill lotion bottle. Said they would waive the parking fee at checkout but my card has been charged twice so I’ve had to keep calling them to reverse the charge. Would absolutely never stay here again. Friendly people but not worth the money whatsoever. "

"Beautiful place to stay! I am so glad we found this hidden gem."