Hotels near H. Stern Museum

"Issues we had with this "5-star" hotel: 1. The check-in process is laboriously slow; 4 people ahead of me and it took more than an hour to get through with 2 people handling checkin. Had to fill out the same personal information that was provided when I booked. Total waste of time. 2. The water in the shower did not drain - the slope was away from the drain 3. The cap around the water control for the shower was loose. 4. Water was not hot and had to call maintenance twice. 5. Coffee/tea was not stocked well and no black tea. 6. I booked an ocean front room and we were given a room overlooking the parking roof! Yes, if you step out on the balcony and look left, you can see the ocean! Total bait and switch."

"Everything and everyone fantastic! Only thing you guys need more attention to cleanliness of pool area including pool, you need someone to act as pool boy and clean and take care of water inside pool every day , specially a pool this small. It’s wonderful but its dirty."

"Everything is close by and the beachfront views are great. "

"Laundry service was excellent "

"Young staff were very kind and helpful "

"Awesome vibe, great staff. I stayed in the private room. I do recommend the hostel to solo travelers as the staff makes sure to relay events allowing guests to meet and go out. Daily happy hour free Caipirinhas. "

"The property is in a great location. One block away from the beach. It was really safe. I was a solo traveller and walked around comfortably. The rooms were super clean and well taken care of. There are a lot restaurants, shops, and places for nightlife around the area. It was so easy to meet new people and the hostel has so many activities and also tours that you can book directly from them. The check-in process was super easy and there is a WhatsApp group to keep up to date with activities or get into contact with other travellers staying there. The real MVP here are the staff and volunteers that work very hard, are super outgoing and friendly, and that make sure you’re well taken care of. I found my home away from home. Shout out to Marcela, Rodrigo, Eduardo, Cristal, Eric, Juanjo, Cristal, Jordana, Tiago, Gabriel, Maude, Laura, Youss, and everyone else on the team. You guys have an amazing team. I hope that when I visit again, you’re all still there. I will always welcome seeing your friendly faces. "

"There was a huge coachorage in my bathroom and after I hardly killed that oneand couldn’t sleep I saw another one next day. I asked them to change my room and they said they can’t and they don’t have any room. After I insisted so hard they accepted and all of a suddeb there was another room. I know there are coachorages hidden behind bathroom doors wooden pieces, so if you get that kind of room where there is space they can hide you will most likely sleep with one and even see it and scream like I did. God they are huge!!!"

"Room was fine. One problem: it was impossible to obtain replacement towels or additional toilet paper over the weekend, when we needed them. The front desk was not able to help at all."