Gutenhof Hotels

"Convenient location, but lacking in cleanliness and service. Le Méridien is close to major museums and Karlsplatz station, making it very convenient for getting around. However, the hotel feels outdated, with dim hallways and aging infrastructure. Cleanliness was inconsistent. I was given a bathrobe with stains on it and had to ask for a replacement. The room also had issues with old wiring that made clicking noises, which I got around by avoiding certain light switches. The shower pipes also made a constant loud, almost drilling sound. When I asked staff for help, they not only dismissed the noise levels by saying it wasn't that bad, but told me there was nothing they could do until the next morning. I eventually fixed it myself by adjusting the shower knobs, but I would have expected the housekeeping staff to know that and be more helpful. The hotel also seemed overbooked and a bit noisy at times. Overall, a convenient location but not up to expectations for comfort or service."

"Very clean, staff were friendly and efficient! "

"All as expected from this chain,lived up to our expectations "

"All good. Great staff and service. Food excellent. Room very comfortable. "

"Very friendly staff, great room!"

"Ok budget hotel. Great location."

"We only used the room for overnight stay but the limited time period experience was pleasant."

"I had a 12 hours layover at Vienna airport and enjoyed 8 hours of sleep. Shower was perfect and the only confusion was elevators."

"Good location. Average breakfast. "