Gulf Coast of Mexico hotel rooms a the Independent

"Nice property, kind staff"

"Everything was great. People renting water sports by the pool could be friendlier. "

"Location great but outdoor pool isn’t heated "

"Absolutely wonderful resort. ⭐️⭐️⭐️⭐️⭐️"

"Overall loved the experience and the excellent service we were provided right when we arrived to the hotel. This was our first time out of the country and we really enjoyed our time at the resort. We will be back soon!"

"We loved everything about this place!"

"Food was great. It would be nice to be able to reserve a dinner reservation via phone from your room instead of having to walk all the way over and get turned away. Hotel and stores do not tell you that if you charge to the room you get a different exchange rate instead of the $20 pesos per US dollar that’s posted in the shops. Bed comfort was good. Overall room and amenities in the room were excellent. They think of everything! "

"We booked with Hotel Marina El Cid but when we arrived to the property we learned that the resort actually consists of three sections that are listed as separate hotels on Expedia: Marina El Cid, Ventus, and Ventus Ha' (listed from oldest to the newsest). Each hotel has a unique architecture & very distinct from others but all guests can use any facilities across all three hotels! Ventus Ha' opened Dec'24 and this is where we were given our room. It is furthest from the ocean deeper in the jungle. It is a short walk to the beach or you can call for a golf cart ride any time of the day. We were happy to be away this time around because of the algae bloom/awful smell from the ocean. Our room at Ventus Ha' was spacious, hammock on the balcony, spacious bathroom. The bed was firm so were the pillows (not a big fan of those). Room was cleaned well once a day and all towels were changed regardless the fact that we hung them and didn't mind to keep them for a few days. Each hotel has its own restaurant set but everybody could go to any of them. Reservations are necessary and concierge will make the reservations for two days ahead. We realized that Ventus Ha' had the best two restaurants (Japanese and Aakat) so we stayed close to our hotel for breakfast and lunch. We also booked those two restaurants for dinner twice. Buffets were fairly small, didn’t have much of a variety of food but definitely basic breakfast options. Staff everywhere is friendly. Overall excellent experience!"

"Easy access to Xcaret Park"