Gulf Coast of Mexico hotel rooms a the Hilton Hotels

"Resort was nice. Food was very good and easy to get into the restaurants. Need more umbrellas on the beach for shade. "

"Clean room"

"PROS: It is a beautiful hotel with 3 connected swimming pools near the beach and a children water park on the other end. The beach has recliners, a lifeguard, a gym, a expensive spa, and many restaurants and bars, apart from the general buffet area. It is at a walking distance to a Mayan anthropological site and museum. The staff is amicable and professional. The place is clean. CONS: It is very difficult to get a table at one of the restaurants, but when you finally get one, you realize the food is no better than the one offered at the buffet area. If you have an allergy, the buffet area is not the best place to eat, since they use the same utensils and cross-contaminate everything. The quality of the food is OK, nothing exceptional. The two stores inside the hotel sell beach stuff, but at prices that you wouldn't believe: $40 for a sun screen bottle!!! More than $100 for a pair of pants!!! That's ridiculous. "

"Clean room Restaurant staff was vey arrogant We did complain at the hotel as well Don’t think any action was taken though "

"Rooms were super spacious and comfortable, with all necessary amenities, and the staff go beyond the expectations to ensure you have a good stay. They even called the room to check in on us and remind us of the available options for room service, from different pillows to 24h service for food or drinks."

"Yes"

"Primero el sistema de restaurantes muy limitado en horarios y siempre lleno para reservar o simplemente cerrado , el último día no tuvimos WI FI "

"We had a great view of the ocean and the lagoon. The room was very clean! The food and drinks were amazing. The staff were all friendly and helpful. We pent a lot of our time by the pool and beach. Overall I would highly recommend Secrets The Vine!!! "

"Room was spacious and comfy, beautiful sea view. Food was overall mid & limited, the only thing you can get what you really want as many times as you want is the buffet. The restaurants that were included into the package stated you can only get one item on the menu. Drinks were mostly juice, unless u get shots."