Gulf Coast of Mexico hotel rooms a the BlueBay Resorts

"The hotel is massive and the food is very good. Customer service at throughout the hotel is great minus the front desk which is awful. They threaten to make you pay $150 a day if you lose your wristband and it is the only way to get into your room. This part was a huge turn off. The pools, restaurants and amenities are great but the beach is horrible and looks black with seaweed for about a 100 feet out which makes it unable to swim in so that was disappointing to be in Cancun without being able to use the beach."

"Yes"

"Best vacation ever, great facilities, great staff, lots of food. Just perfect "

"Ac in room was not working and when we arrived the elevator on floor one was not working. "

"Overall, we really enjoyed our stay. The beach was definitely the highlight: beautiful water and natural sandbars that we absolutely loved. The hotel itself was in decent condition, though some areas could use a bit of a refresh. The overall vibe felt very family-oriented, which is great depending on what you’re looking for. We did wish the pools were a bit deeper for swimming and that there was a swim-up bar. On a positive note, the food was very good with plenty of options to choose from. It would be great if there were more nightlife offerings like a DJ or a larger, more lively space for dancing, but overall, we had a great experience."

"There is a teens club for people over the age of 12 and a kids club for younger kids aged 5-12 years old and the pools were great the staff hotel had lots of activities to do in the water "

"Take the elevator to the bottom instead of taking stairs"

"Pools were clean, facilities were great, food was excellent!!"

"Beautiful property! The staff is amazing! "