Gudauri Hotels with Hot Tubs

"Excellent property with Excellent service. "

"We had 2 bookings with Expedia for 3 rooms at this hotel, but upon arrival, we were informed by the hotel staff that they have only received 1 booking from Expedia. Instead of throwing us out in the cold (like many other hotels would probably do), they did all the hard work for us by calling Expedia to solve this problem, which is of no fault of theirs. From our vast travel experience, we think most hotels would have expected us to call Expedia ourselves, to try and find out where our booking...

"+ve great location , very homely and nice. -ve : payment was made through Hotels.com but the receptionist staff asked the guest to pay again at checkin. Embarrasment could have been prevented if the reception staff were made aware about prepaid bookings."