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Sheraton Guayaquil Hotel

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Luxury
5.0 star property
9.0

Wonderful

Comfort in the heart of Guayaquil

Friendly staff provide extraordinary service throughout the sleek property with its outdoor pool and hot tubs. Guests enjoy an exquisite breakfast buffet in the on-site restaurants. The complimentary airport shuttle makes travel seamless with adjacent Mall del Sol for shopping.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is P5,863
P6,897 total
May 23 - May 24
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About this property

Sheraton Guayaquil Hotel

  • Luxury hotel located in Simón Bolívar
  • A free roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Sheraton Guayaquil Hotel. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • You'll also find perks like:
    • Swimming pool along with sun loungers and pool umbrellas
    • Free self parking and valet parking
    • Limo/town car service, buffet breakfast (surcharge), and an outdoor pool
    • Smoke-free premises, tour/ticket assistance, and laundry services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 139 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with showers and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay

Welcoming dogs and cats only

1 total (up to 40 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 36.6 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Sheraton Guayaquil Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Guayaquil Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Guayaquil Hotel on May 23, 2026 start from P5,863, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Guayaquil Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 36.60 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Guayaquil Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Guayaquil Hotel?

Check-out is at noon.

Does Sheraton Guayaquil Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Sheraton Guayaquil Hotel located?

Located in Simón Bolívar, this luxury hotel is steps from Mall del Sol Shopping Center and Consorcio Nobis. Antonio Neumane Park and Guayaquil Convention Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 429 out of 648 reviews
Rating 8 - Good. 139 out of 648 reviews
Rating 6 - Okay. 38 out of 648 reviews
Rating 4 - Poor. 22 out of 648 reviews
Rating 2 - Terrible. 20 out of 648 reviews

Reviews

Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious the staff was very friendly I recommend this hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Monica Katalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great- Dinner Breakfast Quiet Clean, well appointed room Security and bellhop Easy checkin
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good in this hotel.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Olga Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff very friendly
Stayed 1 night in Feb 2026
Verified

8/10 Good

PATRIZIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very convenient to commute to the airport. The location is very close to the shopping mall and restaurants.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk thank you for a comfortable and enjoyable stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica Katalina

Liked: Cleanliness, property conditions & facilities
Everything was amazing! The road beside the hotel is very busy (noisy for those who are sensitive) but there is a bridge crossing to a large mall across the street. Great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nalinie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the staff and just seven minutes away from the airport.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Malba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, the breakfast and lunch was delicious with many varieties of food, I was also impressed with the lunch. Room was clean too
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
It was clean and staff were very lovely
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and staff were wonderful.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, amenities, property conditions & facilities
I love that the property is clean, and you can walk to the Mall of the Sol, which is safe and offers a nice spa, pool, and Jacuzzi.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Armiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and bed super comfy!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near airport and across from mall. Delicious breakfast, spacious room, and friendly staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Letys Mariang Ellefson

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at the Sheraton! The staff is super friendly and kind. The room super clean and the bed very comfortable.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice and quiet
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Very friendly staff they remembered me from prior stays...
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly on arrival, felt very welcomed.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent airport shuttle service

Received hotel shuttle pick-up from airport by a hotel staff waiting inside the airport. The buffet breakfast is also excellent.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
the airport driver on time and alert to who we were. receptionist polite health club open 24 hours sheets very soft hotel clean
Stayed 1 night in Nov 2025
Verified

6/10 Okay

LEE MAN CHEONG

Liked: Staff & service
Close to airport. Staff and service are very helpful. Decent restaurant.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Huldeni R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and service was great. The staff is quite friendly.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms r great , staff very helpful, great to have airport shuttle , very happy to recommend this hotel and it's services
Stayed 1 night in Oct 2023