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Hotel Cityzen Guayaquil

3.0 star property
Downtown Guayaquil offers travelers convenience, steps from attractions, with free breakfast and helpful services for city exploration.

Choose dates to view prices

Hotel Cityzen Guayaquil, in Downtown Guayaquil, offers a free continental breakfast each morning. Enjoy WiFi, secure luggage storage, and knowledgeable concierge services. Guests appreciate the hotel's strategic location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room

In-room safe, free WiFi, bed sheets, wheelchair access

Standard Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets, wheelchair access

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room

In-room safe, free WiFi, bed sheets, wheelchair access

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

In-room safe, free WiFi, bed sheets, wheelchair access

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Executive Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

In-room safe, free WiFi, bed sheets, wheelchair access

Presidential Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Downtown Guayaquil, a neighborhood in Guayaquil, Hotel Cityzen Guayaquil is near a metro station. Nahim Isaias Museum and Municipal Museum of Guayaquil are cultural highlights, and some of the area's landmarks include Church of La Merced and Simon Bolivar Statue. La Perla Ferris Wheel and Barco Morgan are also worth visiting. Visit our Guayaquil travel guide
Map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101

What's nearby

  • They are here because people started feeding them
    Seminario Park
    7 min walk - 0.6 km
  • By the riverside
    Malecon 2000
    7 min walk - 0.6 km
  • In this park you’ll find a large population of iguanas
    Guayaquil Metropolitan Cathedral
    9 min walk - 0.8 km
  • Seaside Malecon 2000 walkway with Santa Ana Hill, Ecuador
    Santa Ana Hill
    17 min walk - 1.5 km
  • Central Market
    9 min walk - 0.8 km

Getting around

  • Duran Train Station
    16 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE)
    21 min drive

Restaurants

  • Sweet & Coffee
    3 min walk
  • Costillas de Nico
    4 min walk
  • Hotel cityplaza
    1 min walk
  • Menestras del negro
    4 min walk
  • Cafe y Bananas
    2 min walk

About this property

Hotel Cityzen Guayaquil

Hotel located in Downtown Guayaquil
You can look forward to free continental breakfast, a conference center, and a restaurant at Hotel Cityzen Guayaquil. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), concierge services, and smoke-free premises
  • Meeting rooms, an elevator, and a banquet hall
  • Luggage storage and a 24-hour front desk
Room features
All guestrooms at Hotel Cityzen Guayaquil offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:00 PM; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (861 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 22.4 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Cityzen Guayaquil pet-friendly?

Yes, Hotel Cityzen Guayaquil allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Cityzen Guayaquil?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Cityzen Guayaquil?

Check-out is at noon.

Does Hotel Cityzen Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.16 per vehicle applies.

Where is Hotel Cityzen Guayaquil located?

Located in Downtown Guayaquil, this hotel is within a 10-minute walk of Centennial Park, Church of La Merced, and Church of San Francisco. San Francisco Square and Seminario Park are also within 10 minutes.

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Reviews

Hotel Cityzen Guayaquil Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

Verified

10/10 Excellent

Deyvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service provided by the staff, great guys
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They are over the top great. They greeted me with a smile.They allowed me to store my luggage (securely) when I was getting ready to depart . There's always someone at the front desk..
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Charles Wayne Lacy,

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Beatrice

Liked: Cleanliness, property conditions & facilities
Please check for cost for airport transportation prior to booking a room. Also double check your charges. They are added hidden fees with no explanation for the fees and Expedia is no help
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was smooth. When WiFi wouldn’t connect they came to fix it. The TV did not work. The breakfast was, just ok.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

James

Liked: Staff & service
No channels on the little TV!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

AREF

Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok. Localização boa. Preço justo. Recomendo.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el desayuno y la estadía
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Merci Un peu de tout
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo el personal muy atento y la habitación elegante 👍
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. Excelentes instalaciones
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio muy agradable, tranquila y de fácil acceso, la habitacion bastante confortable, sería bueno mejorar algun aspecto en relación al deayuno, solamnte hay cafe y nada más como bebida caliente, algo de leche o para alguna infusión seria recomendable colocar.
Stayed 1 night in Sep 2024
Verified

8/10 Good

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas atención pero las camas son muy pequeñas

Camas muy pequeñas
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Iván

Liked: Cleanliness, property conditions & facilities
El hotel estuvo limpio, bonito, habitaciones elegantes, sector cercano al malecón. Lo que no se cumplio fue lo que en la pagina se ofrecio con desayuno incluido, lo cual lo hicimos notar al señor de la recepción, pero no tuvimos ninguna respuesta favorable. Por lo que se sugiere que en la pagina de reserva se coloque solo lo que si puedan cumplir.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increible

La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024
Verified

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, y el cuarto muy limpio. Regresaría otra ves.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cityzen

Acogedor y agradable para una estadía en el centro de Guayaquil
Stayed 1 night in Mar 2024