Guática Hotels

"It's like stepping into the past when climbing up to the lobby. Fine woodworking abound. The customer service was exceptional, and they were accommodating with our luggage since our departure was for mid afternoon. We enjoyed the small livingroom with views of the landscape."

"This location will take out your breath so beautiful 😍 and peaceful ☺️, the staff is amazing and so helpful!"

"Run by the owners who are lovely, friendly people. They helped us book our tours and gave great recommendations on where to eat or what to see!"

"Staff was very attentive and accommodating, the room I selected via pics on Expedia was not accurate. We spoke with the young lady at the desk and they moved us to a wonderful apartment!!"

"We (group of 4) were delighted by this beautiful hotel. It is set on a mountainside surrounded with fruit and coffee plantation. Our rooms were clean and bright, with modern ensuite bathrooms. We enjoyed our meals in the dining area, with fabulous view over the valley and distant hills. The swimming pool and hot tub were clean and lovely. Best of all - the staff are wonderful, helpful, cheerful, friendly and so patient with us travellers. Only one challenge: the road up to the hotel is in poor...

"One of the best hotel I have ever stayed "

"Beautiful boutique hotel. Room was amazing, staff was great! "

"Very clean and wonderful hostess."

"Very Nice Place & Services :) "

"Very beautiful and the staff was friendly "

"Super Clean and cozy. Very spacious and easy acess."

"Nuestra estancia en El Jardín fue, literalmente, una de las mejores experiencias de nuestra vida. Desde el primer momento, la atención en el front desk fue simplemente maravillosa. La persona que nos recibió fue increíble: amable, paciente, atenta y siempre pendiente de que estuviéramos bien. Yo no me sentía muy bien al inicio y aun así me asistió en todo, con una disposición hermosa que realmente marcó la diferencia. La comida y el desayuno… deliciosos. Cada detalle del lugar se siente mágico,...

"The place was not functioning. It was closed. Nobody opened the door. We waited 35 minutes outside. No answer. We were left to find a new spot on a Saturday at 9 pm with 2 children. The 2 hours later they replied "sorry, your room is ready now", and when we told them we had to find an Airbnb and we needed a refund, they quit answering. Irresponsible and unethical. Stay away"

"Very nice hotel and staff!!"