Sophisticated dining awaits at the hotel's three restaurants, serving international cuisine. Guests can retreat to O Spa for rejuvenating treatments or enjoy the indoor pool—a tranquil escape from the bustling city. Conveniently located near shopping malls and public transportation.
Located in Tianhe, a neighborhood in Guangzhou, Grand Hyatt Guangzhou is near a metro station. Canton Tower and Beijing Road Pedestrian Street are notable landmarks, and the area's natural beauty can be seen at Yuexiu Park. Looking to enjoy an event or a game while in town? See what's going on at Canton Fair Complex. Visit our Guangzhou travel guide
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
Located close to Beijing Road Pedestrian Street and Canton Fair Complex, Grand Hyatt Guangzhou provides a garden, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also find perks like:
An indoor pool
Free self parking
Limo/town car service, buffet breakfast (surcharge), and express check-out
Meeting rooms, tour/ticket assistance, and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All 368 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle at scheduled times, on request
Limo/town car service
Free self parking on site
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
3 restaurants
A bar/lounge
Restaurants on site
G Restaurant
The Market Cafe
The Penthouse
Things to do
24-hour gym
Indoor pool
Sauna
Steam room
Stereo
Family friendly
In-room crib
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Elevator
Hardwood flooring in room
Wheelchair accessible (may have limitations)
More
2 buildings
24 floors
Banquet hall
Built in 2008
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bidet
Deep soaking bathtub
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CNY 1000 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CNY 230 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 230.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Grand Hyatt Guangzhou have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Grand Hyatt Guangzhou?
As of May 19, 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Guangzhou on Jun 15, 2026 start from P7,680, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Hyatt Guangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Grand Hyatt Guangzhou?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Grand Hyatt Guangzhou?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Grand Hyatt Guangzhou located?
Located in Tianhe, this luxury hotel is 2.7 mi (4.4 km) from Canton Tower and within 6 mi (10 km) of Yuexiu Park and Beijing Road Pedestrian Street. Canton Fair Complex and Shangxiajiu Pedestrian Street are also within 6 mi (10 km). Women and Children's Medical Center Station is 5 minutes by foot and Zhujiang New Town Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Hyatt Guangzhou Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel counter staff, restaurant services crews and Housekeepers etc…All are very friendly and courteous. Very satisfied with the service.
The breakfast selection was extensive and varied.
Excellent Hotel.
The hotel room was clean but had weird configuration that gave me an impression that the it cluttered. And the hotel lobby was at a higher floor of the building which was also confusing to me. The location was very good though.
Very nice Hotel! Absolutely recommend to anyone looking for a good hotel in Guangzhou, central location, spacious rooms, tidy, outstanding customer service, the Buffet is one of the best in the city! Worth every penny.
All the hotels are located centrally in the city. The rooms are clean, tidy, and spacious. Check-in and check-out are smooth. The breakfast is good with lots of varieties.
The room has a very nice view and very clean and comfortable. The staff is friendly too and the amenities is very good. Close to a lot of restaurants and public transportation is convenient. Only thing need to improved might be its lighting and the sign
Excellent! Very pleasant environment. Clean and neat room.
Chi Tak
Stayed 2 nights in May 2024
Verified
6/10 Okay
Mrs Pauline
Mar 16, 2025
Liked: Cleanliness, staff & service
Grand but not Grand enough
Hotel was good location , I am a bath person bath just a square to sit so for this reason I would not stay again , breakfast needs a better selections than just pastries omelettes etc