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Chateau Star River Guangzhou

4.5 star property
Travelers find a peaceful retreat near Chimelong Paradise, where they can recharge with a good meal before shopping or relaxing at one of two inviting pools.

Choose dates to view prices

Located near Chimelong Water Park, Chateau Star River Guangzhou offers a quiet escape with on-site shopping and two restaurants serving meals all day. Guests can enjoy the indoor pool, sauna, free in-room WiFi, or arrange limo service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P5,339
P6,141 total
includes taxes & fees
May 26 - May 27

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle fee: CNY 800 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 800 (one-way)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Chateau Star River Guangzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Chateau Star River Guangzhou?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Chateau Star River Guangzhou on May 26, 2026 start from P5,339, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Star River Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chateau Star River Guangzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Chateau Star River Guangzhou?

Check-out is at noon.

Does Chateau Star River Guangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–10:30 AM on request. A fee of CNY 800 per vehicle applies.

Where is Chateau Star River Guangzhou located?

Located in Panyu, this luxury hotel is within 3 mi (5 km) of Chimelong Safari Park, Chimelong Paradise, and Chimelong Water Park. Canton Fair Complex is 6.7 mi (10.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 85 out of 194 reviews
Rating 8 - Good. 69 out of 194 reviews
Rating 6 - Okay. 27 out of 194 reviews
Rating 4 - Poor. 7 out of 194 reviews
Rating 2 - Terrible. 6 out of 194 reviews

Reviews

Verified

8/10 Good

Oluseyi

Liked: Cleanliness, amenities, property conditions & facilities
Stuff be good it was nice. The hotel was clean. The room was lovely. The view was lovely. Everything was quite good.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Hannah han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent !!! They kept my room extremely clean and assisted with my personal needs! The room is outdated with old and old furnitures . There are not whole lot options for restaurants.
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Hock Lai

Liked: Cleanliness, staff & service, property conditions & facilities
Good room amenities.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Koji

Liked: Cleanliness, staff & service, room comfort
Safety box in my room was already locked and could not be opened. If the condition was checked after check out of previous visitor, it was helpful. The power of shower seemed to be weak. The others including breakfast were very nice.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, only the area there too much options of restaurants.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Kim

Liked: Property conditions & facilities, room comfort

Not again,

No restaurant in hotel avaliable 15:00. They sent me in a Taxi 20min to find food, I had to pay for taxi. There is absolutely no restaurant in the surrounding i walked several km. There is nothing to do like bar or cafe. The pool outside was closed off-season. The sauna was not working, the steam room had a strange smell. I got a room against the street, I guess if you got river it would have been nice. You could not reach the top floor by som reason.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

youn hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모두 만족합니다
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

MinSik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주변에 별게없지만 호텔은 좋네요
Stayed 4 nights in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!!

Great big room and nice hotel lobby!!!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PhB/Star River

Très bon confort très belle chambre grande propre confortable belle literie XL
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAVE BEEN VISITING THIS HOTEL SINCE OPENING. I REALLY FEEL LIKE HOME. I WILL COME BACK ALWAYS, AND THE MAIN REASON IS MY GOOD FIREND ADAM, WHAT A GREAT SERVICE PERSON!!
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置很方便
Stayed 1 night in Sep 2019
Verified

6/10 Okay

JENNYR

I was here for a business trip and was told this was the nicest hotel in the area. The location was convenient, food wasn’t bad, and it was overall a decent experience. Initially, our room smelled like a smoking room so we asked to change and they gladly and quickly changed for us. Service here was fine and I don’t have many complaints. There are some food options down the street that were not bad.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room are great, soundproofing needed to be improve as we still able to hear sound from outside
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check deals doesn’t have anyone who speaks English. I had ask a friend to help out. Almost no one speaks dangling at the hotel. Room service order was wrong and they didn’t understand what I wanted. I could go on, but it’s pointless. The hotel is extremely beautiful and the facilities are amazing, but the service is poor. The rooms could do with better cleaning specially carpets and toilet seats.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很優質的飯店，各方面都很棒。
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Hotel

Big nice room a but some have really weird design like having the sink facing the river. Still nice rooms!
Stayed 3 nights in Jan 2019
Verified

2/10 Terrible

Gerhard

Disliked: Staff & service

Unfreundliches Hotel

Ist ein sehr unkulantes und unfreundliches Hotel und wir fahren nie wieder dorthin Können wir nicht empfehlen sehr schlechter Service und in der Umgebung gibt es nichts wo man hingehen kann n
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的商务酒店。
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Euny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay 💕

Love love love. Thank you for upgrading my room. VIP rounge was very convenient. I stayed in the corner suite. I loved the bathtub with great view but, bedroom layout wasn’t my favorite
Stayed 1 night in May 2018
Verified

10/10 Excellent

tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel with good service and a stone throw to the zoo in panyu
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateau River Guangzhou

luxurious hotel location somewhat outside of city. Higher end residential district, safely walk able it seems. very good service, various food sources local and international
Stayed 3 nights in Jul 2018
Verified

8/10 Good

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet n nice river view

The wifi n tv in the bathroom doesnt really work. Staffs are really polite n nice, also has free shuttle bus to water park
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Tz yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a convenient place.
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

CHAK MAN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’m booked 2 room for my VIP client! But front deck said just rec hotels.com only 1 room booking! Our VIP unhappy for this case happen! I also need place call more than half hour to your CS and hotel front desk! I also need goto front deck settle this question in midnight Guangzhou time! This is really really poor experience for check in
Stayed 1 night in Jun 2018