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Atour Hotel Tianhe Guangzhou

2.5 star property
Beijing Road Pedestrian Street sits just moments away from this quiet hotel where travelers can enjoy good food, exercise facilities, and reliable connectivity.

Choose dates to view prices

Atour Hotel Tianhe Guangzhou offers a calm retreat in Yuexiu's bustling center. Guests can enjoy the hotel library, gym, or traditional Chinese dishes at Xiang Zhao restaurant. In-room WiFi keeps everyone connected, and the attentive staff consistently earns praise from visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 48 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Atour Hotel Tianhe Guangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Atour Hotel Tianhe Guangzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Atour Hotel Tianhe Guangzhou?

Check-out is at noon.

Where is Atour Hotel Tianhe Guangzhou located?

Located in Tianhe, this hotel is within a 15-minute walk of Dongfeng Park, Tee Mall, and Tianhe Stadium. Zhongtian Shopping Mall and CITIC Plaza are also within 1 mi (2 km). Tiyu Xilu Station is only a 5-minute walk and Tianhenan Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.8

Cleanliness

6.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Hotels.com has the wrong placement of the hotel on the map - very misleading. I booked based on the location as I had business within a short distance from the supposed location on the map. No staff spoke English, got the wrong room as compared to what I booked for. Staff couldn’t help as communication was impossible.
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

Arcelino

Disliked: Cleanliness

Não muito bom

Quarto com cheiro de cigarro
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 가성비 괜찮은 곳이었습니다. 호텔 직원들과 영어 소통이 잘 통하지 않았지만 끝까지 책임감 있게 서비스 해주시는 모습이 좋았습니다.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Room is big, clean & tidy. Staffs at the receiption were very helpful. Decorations in the room were simple but very practical. Breakfast was OK, not many choices.
Verified

6/10 Okay

MIYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

걸어서는 찾아갈 수 없는 호텔

소강소역에서 9분 걸어가면 된다고했지만 찾을 수 없었습니다 호텔측에서는 체육서로역에 내려서 걸어라고 했지만 둘째날도 찾을 수 없었습니다 호텔시설은 깔끔하고 좋은데 호텔건물에 클럽으로 보이는 노래방이 있었지만 시끄럽진 않았습니다 중국어를 모르는 사람은 찾아가기 힘든 호텔이므로 중국어주소를 적어서 택시기사에게 보여주세요 참고로 바가지는 조금 감안하시길..
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Comfortable hotel, clean & tidy. Good layout in the room. Very helpful staffs in the hotel. No international TV channels (BBC, CNN etc) are available.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel at a very reasonsable price

Clean, tidy hotel room. Comfortable bed & pillow. Sufficient space inside the room. Breakfast is just OK, not many choices. No international TV channels available. No English translation on all labels for shampoo, shower gel etc.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel for very good value.

Big, clean and comfortable room. Very helpful staffs at the front desk. Hi speed internet WiFi but no international TV channels are available in the rooms. Bearkfast is OK but the staffs at the restaurant needs more training.
Verified

8/10 Good

Army Gunawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean hotel, 15 mins walk from 3 malls

Hotel is new and clean. Beddings were clean. Upgraded room was spacious. There was a karaoke place on the 5th floor and it was quite noisy at night. 15 minutes walk from 3 malls. Overall it was a great deal!
Verified

6/10 Okay

TY

New hotel

The hotel was formerly known as Vienna Hotel. The hotel been refurbished and renovated and is now known as Atour Hotel. It's located in Guangzhou Tianhe district. Taxi drivers does not know the hotel even by its chinese name. You may want to mention its next to sofitel. Hotel was opened mid 2016. There is a chinese restaurant located at the ground floor of the hotel. Serves chinese cuisine visited by quite a number of locals. -Breakfast:- Hotel serves breakfast at cny48 ( if not included in room rate). Breakfast is acceptable at the rate of cny48. Breakfast varieties:- buns, croissant ,tarts,sandwiches,porridge , soup noodles ,fried noodles ,vege, meat , cereals , juice, coffee ,milk etc. Cleanliness:- New hotel so clean. Room ventilation ought be improved. Hotel lift lobby is just next restaurant and therefore there was some "oil"( indescribable) scent. Hotel offers diy free laundry. There are 2 units of washing machine and one dryer. Detergent and antiseptic liquid are provided by hotel - very thoughtful of the hotel.There is a karaoke and convenient store in this hotel. -Location:- About 1 km walk from the busy area of Tee Mall and the Metro train station. May not be so convenient for a lady to walk alone to/ from the metro station at night as some stretches of road are quiet and dark. Ladies may want to consider the Royal Hotel which is nearer to Tee Mall / Metro station, avoiding the quiet street. Royal hotel's superior and deluxeroom has been refurbished this year
Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Good Location, helpful staff
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

have a nice trip

very good.
Verified

8/10 Good

May Ngor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel good but hotel.com no good!

Atour Hotel cannot reconize hotel.com's coupon therefore hotel.com service was terrible and no more business from me! Very disappointment with hotel. Com
Verified

8/10 Good

Stephen Ur-Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort