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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with free parking connected to the convention center in Guanajuato

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Exterior
Reception
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
A swim-up bar, a poolside bar, and a free daily manager's reception are just a few of the amenities provided at Hotel Chocolate Carruaje. Treat yourself to spa services, such as aromatherapy, a hot stone massage, or a facial. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a rooftop terrace and a coffee shop/cafe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Pet friendly
  • Laundry
The current price is P2,286
P2,743 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

In-room safe, free WiFi

Superior Quadruple Room

7.0 out of 10
Good
(4 reviews)

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

In-room safe, free WiFi

Classic Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

In-room safe, free WiFi

Family Room

7.6 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
In-room safe
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Quadruple Room

In-room safe, free WiFi

Deluxe Quadruple Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Mummies Museum - 19 min walk - 1.6 km
  • Alley of the Kiss - 2 min drive - 1.6 km
  • Juarez Theater - 3 min drive - 1.9 km
  • Union Garden - 3 min drive - 1.9 km
  • University of Guanajuato - 3 min drive - 1.9 km

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪Comedor Real - ‬1 min walk
  • ‪El Jardín de los Milagros - ‬6 min walk
  • ‪El Trompo de San Javier - ‬1 min walk
  • ‪Hacienda El Fresno - ‬6 min walk
  • ‪Casa Mercedes - ‬9 min walk

About this property

Hotel Chocolate Carruaje

Luxury hotel near Alley of the Kiss
At Hotel Chocolate Carruaje, you can look forward to a swim-up bar, a poolside bar, and a free daily manager's reception. Treat yourself to spa services, such as aromatherapy, a hot stone massage, or a facial. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a rooftop terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Coffee/tea in the lobby, wedding services, and a porter/bellhop
  • Meeting rooms, concierge services, and luggage storage
Room features
All 50 rooms include comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and shampoo

Similar properties

Front of property

Hotel Castillo Santa Cecilia

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 1,993 reviews
Hotel Castillo Santa Cecilia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Las Carretas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (323 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Does Hotel Chocolate Carruaje have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Hotel Chocolate Carruaje?

As of Oct 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Carruaje on Oct 7, 2025 start from P 2,285.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chocolate Carruaje pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Chocolate Carruaje?

Self parking is free at this property.

What time is check-in at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel Chocolate Carruaje?

Check-out is at noon.

Where is Hotel Chocolate Carruaje located?

Situated in a shopping district, this luxury hotel is within a 10-minute walk of El Nopal Mine and Macrocenter I. Public Granary and Alhondiga de Granaditas Museum are also within 1 mi (2 km).

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Reviews

Hotel Chocolate Carruaje Reviews

7.6

Good

8.2

Cleanliness

8.4

Amenities

8.4

Staff & service

8.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 56 out of 137 reviews
Rating 8 - Good. 34 out of 137 reviews
Rating 6 - Okay. 17 out of 137 reviews
Rating 4 - Poor. 21 out of 137 reviews
Rating 2 - Terrible. 9 out of 137 reviews

Reviews

10/10 Excellent

Erika Delgado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto la estadía hay
Stayed 6 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Aug 2025

8/10 Good

Carlos Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación 👌
Stayed 3 nights in Aug 2025

8/10 Good

Maria de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, las almohadas muy blandas y el agua caliente tarda en salir. La taqueria muy sabrosos tacos y papas. La alberca limpia
En el restaurante del hotel, con el castillo al fondo
Stayed 5 nights in Sep 2025

10/10 Excellent

Boby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 4 nights in Aug 2025

8/10 Good

Pastor Jaime

Fácil de llegar una limpieza regular
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, acogedor y cómodo. Las instalaciones son bonitas y el personal super atento. Una excelente opción para hospedarse en Guanajuato, bien ubicado.
Stayed 3 nights in Jul 2025

10/10 Excellent

HILDA AUREA GONZALEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal en especial del chico que te lleva a tu habitación 😁🌻 ya tienen pantallas más bonitas, nunca falta el gua caliente y tienen ventiladores para quienes aunque estamos en un lugar fresco jamás dejamos de tener calor 😄 gracias
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Liked: Amenities
Súper bonitoooo el hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 3 nights in Jul 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Más limpieza dentro del cuarto
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
Great service, muy amables y atentos.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Nos agrado todo
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar lo único es que la cama era un poco dura pero todo excelente
Stayed 1 night in Jul 2025

8/10 Good

MARIA DE LOS ANGELES

Esta comodo y accesible talvez tener cuidado con el olor del drenaje pero de ai en fuera todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Easy acces
Stayed 1 night in Jul 2025

10/10 Excellent

Deisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 3 nights in May 2025

10/10 Excellent

Mayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la estancia, fueron muy amables y atentos en las necesidades que teniamos
Stayed 1 night in Apr 2025

10/10 Excellent

Arely

Excelente servicio, todo muy cerca, excelente atención del personal. Cada que necesitábamos taxi en recepción nos ayudaban y en 1 min ya estaba en la puerta. Muy recomendable .
Stayed 2 nights in Jul 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante está caro eso fue lo único malo
Stayed 1 night in Jul 2025

10/10 Excellent

YESENIA ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me par en lo bien personal muy amable, todo estaba muy limpio lo único que no me gusto fue el desayuno , los hot cakes estaban crudos y muy malos en general la comida que me sirvieron estaba mala . De hay en fuera todo muy bien ☺️
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy buen, excelente servicio
Stayed 1 night in May 2025

10/10 Excellent

Monica Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar súper bonito, y no está tan retirado del centro.
Stayed 1 night in Apr 2025