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Krystal Urban Guadalajara

3.5 star property
Hotel with free parking, near Minerva Roundabout

Choose dates to view prices

Krystal Urban Guadalajara, in the city center, offers travelers a convenient base with practical amenities. Enjoy a coffee shop, dry cleaning, free WiFi, rooftop terrace views, and luggage storage.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The current price is P4,721
P5,665 total
includes taxes & fees
Dec 8 - Dec 9

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(84 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.6 km
  • Minerva Roundabout - 10 min walk - 0.9 km
  • Applicant Service Center - 12 min walk - 1.1 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • US Consulate General Guadalajara - 7 min drive - 2.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Royal Yak - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Restaurant IRORI Guadalajara - ‬1 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Okuma - ‬1 min walk

About this property

Krystal Urban Guadalajara

Hotel near Minerva Roundabout
Located close to US Consulate General Guadalajara and Expo Guadalajara, Krystal Urban Guadalajara provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and a banquet hall
  • Meeting rooms, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 140 individually furnished rooms offer perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

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includes taxes & fees
Nov 17 - Nov 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Is Krystal Urban Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Krystal Urban Guadalajara?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on Dec 8, 2025 start from P 4,720.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Early check-in is available for a fee of MXN 400 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Guadalajara?

Check-out is at noon. Late check-out is available for MXN 500 (subject to availability).

Where is Krystal Urban Guadalajara located?

Located in Zona Minerva, this hotel is 0.9 mi (1.5 km) from Minerva Roundabout and within 3 mi (5 km) of US Consulate General Guadalajara and Expo Guadalajara. Guadalajara Cathedral and Guadalajara Country Club are also within 3 mi (5 km).

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Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1032 out of 1500 reviews
Rating 8 - Good. 279 out of 1500 reviews
Rating 6 - Okay. 115 out of 1500 reviews
Rating 4 - Poor. 35 out of 1500 reviews
Rating 2 - Terrible. 39 out of 1500 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 4 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice, hotel very clean and comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Excellent, as pictured; Breakfast buffet was very good, with lots of choice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities
The safe location across from a shopping plaza
Stayed 4 nights in Oct 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean and nice hotel centrally located to the general area of Guadalajara. They also offer complimentary transportation to Historic Downtown which is a fantastic ammenity.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jahir

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good treatment
Stayed 3 nights in Oct 2025

10/10 Excellent

Norma Pozos

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Kristal offers clean, comfortable rooms, professional service, and a great location. The staff was friendly and efficient, and the overall atmosphere was welcoming. Highly recommended for both business and leisure stays.
Stayed 7 nights in May 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Krystal Urban. My fight was early in the morning and they helped accommodate an earlu check in. Andres was very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

ANTONIO

Liked: Amenities
Service awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Vianey A

Liked: Cleanliness, amenities, property conditions & facilities
Great location in Colonia Americana, always felt safe and able to walk around the vicinity. Currency exchange is walking distance, just the next door building. There was always a parking space in the parking garage, and checking in and out was smooth. Our room was better than in pictures and service and staff were very helpful and friendly. we’ll definitely be staying here again if we’re in town.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Beds were comfortable and service was good. But the bathrooms need some deep cleaning. Their was mold on the grouts and hair on the shower walls. That tells me the bathroom did not get a deep clean. A bathroom and room should always get a deep.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Amenities
Ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities
No me gustó, que olvidamos un cargador de celular, inmediatamente, hablé para reportarlo y no me resolviero, y les comenté que para la siguiente semana, tenía otra reservación con ellos para regresar por el cargador, regresé y no me lo regresaron.
Stayed 2 nights in Jul 2025

6/10 Okay

Came

Liked: Amenities
Habitación cómoda. Baño amplio
Stayed 1 night in Sep 2025

10/10 Excellent

Luis Fernado

Liked: Cleanliness
El desayuno Buffete no me encantó
Stayed 1 night in Oct 2025

10/10 Excellent

Arnoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Le falto variedad al desayuno
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the property well kept.
Stayed 7 nights in Oct 2025

8/10 Good

Janely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy pocas cosas para desayunar. El huevo sabia muy mal y tardan mucho para rellenar las comidas
Stayed 1 night in Oct 2025