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Hotel Santo Santiago

3.0 star property
Hotel in Tonalá with spa services and a 24-hour front desk

Choose dates to view prices

Travelers find a welcome escape at Hotel Santo Santiago, where a quiet garden contrasts the shopping district. The spa offers body wraps and nail services, and an on-site art gallery showcases local talent. The location puts visitors steps away from neighborhood shops.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services
The current price is P2,555
P3,066 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

TV
Portable fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(6 reviews)

Highlights

TV
Portable fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed OR 1 Twin Futon

View all photos for Quadruple Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

TV
Ceiling fan
Day bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Iron/ironing board, free WiFi, bed sheets

Room

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Portable fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
TV
Ceiling fan
Day bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Day bed
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds

View all photos for Twin Room

Iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

TV
Portable fan
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400

What's nearby

  • Casa Historica - 6 min drive - 1.9 km
  • Expo Guadalajara - 26 min drive - 20.6 km
  • Guadalajara Cathedral - 28 min drive - 19.4 km
  • Plaza del Sol - 30 min drive - 22.1 km
  • Andares Shopping Center - 44 min drive - 27.0 km

Getting around

  • San Jacinto Station - 9 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 26 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪Mariscos El Arandense - ‬6 min walk
  • ‪Little Caesar's Pizza Tonalá - ‬7 min walk
  • ‪Mariscos El Amigazo - ‬7 min walk
  • ‪Cerveceria Chapultepec -Tonalá - ‬6 min walk

About this property

Hotel Santo Santiago

Hotel in a shopping district
Take advantage of a terrace, an art gallery on site, and a shopping mall on site at Hotel Santo Santiago. Treat yourself to spa services, such as a deep-tissue massage, a body treatment, or a facial. Free in-room WiFi and a garden are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • Coffee/tea in the lobby, a 24-hour front desk, and a computer station
  • Tour/ticket assistance and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Santo Santiago have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 4 spaces per unit)

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Art gallery
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Ceiling fan
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santo Santiago Tonala
Santo Santiago Tonala
Santo Santiago
Hotel Santo Santiago Hotel
Hotel Santo Santiago Tonalá
Hotel Santo Santiago Hotel Tonalá

Frequently asked questions

Is Hotel Santo Santiago pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Santo Santiago?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Santo Santiago on Nov 18, 2025 start from P 2,555.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Santo Santiago?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Santo Santiago?

Check-out is at noon.

Where is Hotel Santo Santiago located?

Situated near the airport, this hotel is within 6 mi (10 km) of Refuge Cultural Center, La Luz del Mundo Temple, and San Pedro Parish. Tlaquepaque Letters and Regional Ceramic Museum are also within 6 mi (10 km).

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Reviews

Hotel Santo Santiago Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 169 out of 323 reviews
Rating 8 - Good. 89 out of 323 reviews
Rating 6 - Okay. 35 out of 323 reviews
Rating 4 - Poor. 12 out of 323 reviews
Rating 2 - Terrible. 18 out of 323 reviews

Reviews

10/10 Excellent

Yessica

Liked: Cleanliness, property conditions & facilities
Love the vibe and excellent service
Stayed 2 nights in Oct 2025

10/10 Excellent

Leticia

Liked: Amenities
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Armon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Armon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were in the middle of remodeling/repair but it was very nice.

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the old style Mexican vibe and the friendly staff. It's not the Ritz but it's clean, quiet and purely Mexican wonderful.
Stayed 1 night in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
real frenly
Stayed 1 night in Sep 2022

4/10 Poor

Elisa

Liked: Staff & service
Disliked: Property conditions & facilities

Nothing Boutique About it.

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Stayed 1 night in Aug 2024

6/10 Okay

SERGIO

Ligera mejoría
Stayed 2 nights in Oct 2025

6/10 Okay

Aldwin

Liked: Staff & service, amenities
Disliked: Cleanliness
La habitación merece estar a la altura del hotel.
Stayed 1 night in Oct 2025

2/10 Terrible

SERGIO

Disliked: Cleanliness
Muchas arañas y moscos en la habitación, dije bueno tiene mucha vegetación a lado debe ser normal, compré un raid casa y jardín y le pongo un poco, uta se alboroto todo el cochinero, salieron unas cucarachas enormes, lo reporte a recepción y me dijeron si es normal????? Whaaaatttt ?? Normal??? En su casa seguramente!
Stayed 1 night in Oct 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La zona es de fácil acceso el lugar limpio a pesar de estar en zona urbana no se escucha ruido
Stayed 1 night in Sep 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semi hard bed but overall great
Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Very nice costumer service clean place very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelito muy bonito y centrico. Excelente atencion
Stayed 1 night in Jul 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde que llegas se siente la tranquilidad Todo el personal muy amable siempre sinceramente de los mejores servicios que he visto A donde sea que volteas te enamoras esta súper bonito todo a nosotros nos encanto
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La sra atiende espectacular
Stayed 1 night in Jun 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables
Stayed 1 night in Jun 2025

6/10 Okay

Jorge Isaác

Liked: Cleanliness
Lo único bien de éste hotel es su ubicación, que teníamos un evento a una calle y media de éste lugar .
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosas habitaciones, la estancia muy agradable
Stayed 1 night in Apr 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un viaje placentero

Excelente atención, hermoso el lugar, cómodas la cama y las almohadas, llorrote de agua caliente delicioso. Super recomendada.
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
great little authentic hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic. Close to shopping. Very clean rooms.
Stayed 3 nights in Mar 2025