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HG Hotel

4.0 star property
Hotel connected to a shopping center in Zapopan with free valet parking

Choose dates to view prices

HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers an international cuisine restaurant and 24/7 health club. Guests relax on the sunny terrace while kids enjoy the playground. Free in-room WiFi and dry cleaning services are available, with impressive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
The current price is P3,839
P4,607 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Double Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, cribs/infant beds

Junior Suite

8.8 out of 10
Excellent
(20 reviews)

Highlights

Balcony
Private hot tub
Air conditioning
Flat-screen TV
Hair dryer
Jetted bathtub
Private bathroom
Coffee/tea maker
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cribs/infant beds

Double Room Standard

  • 24 sq m
  • Sleeps 4

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About the neighborhood

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km
  • Akron Stadium - 7 min drive - 5.7 km
  • Expo Guadalajara - 8 min drive - 6.1 km
  • US Consulate General Guadalajara - 9 min drive - 3.9 km
  • Basilica de Zapopan - 19 min drive - 15.2 km

Getting around

  • Mexicaltzingo Station - 10 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Santa Cruz - ‬7 min walk
  • ‪Don Rojo - ‬9 min walk
  • ‪Vips - ‬12 min walk
  • ‪Sirloin Stockade - ‬6 min walk

About this property

HG Hotel

Upscale hotel near Plaza Galerias Guadalajara Shopping Center
Located close to US Consulate General Guadalajara and Akron Stadium, HG Hotel provides a terrace, a playground, and a hair salon. The on-site international cuisine restaurant, KAFEI, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and a 24-hour front desk
  • Luggage storage, a porter/bellhop, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Balconies, cribs/infant beds, and electric kettles

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Reception
Sleep Inn Guadalajara Galerias
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 810 reviews
The price is P4,243
P5,092 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free covered self parking on site
  • Free covered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • KAFEI

Things to do

  • 24-hour health club
  • Bicycle storage
  • Playground
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (51 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 400 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

Frequently asked questions

Is HG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HG Hotel?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at HG Hotel on Nov 16, 2025 start from P 3,839.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at HG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 600 (subject to availability). After-hours check-in is not available.

What time is check-out at HG Hotel?

Check-out is at noon. Late check-out is available for MXN 600 (subject to availability).

Does HG Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 600.00 per vehicle applies.

Where is HG Hotel located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Plaza Galerias Guadalajara Shopping Center and 2.6 mi (4.3 km) from US Consulate General Guadalajara. Akron Stadium and Expo Guadalajara are also within 6 mi (10 km).

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HG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025

8/10 Good

andres uzziel valdivia

Liked: Amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Janice E.

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lively hotel with a wonderful staff
Stayed 1 night in Sep 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
Stayed 1 night in Jul 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and attention.
Stayed 1 night in Mar 2025

2/10 Terrible

Elisa Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place.
Stayed 1 night in Jun 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 4 nights in Aug 2024

8/10 Good

TERESITA CARMEN

Liked: Staff & service, amenities, property conditions & facilities
I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property.
Stayed 7 nights in Jun 2024

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025

6/10 Okay

denisse

Disliked: Amenities, property conditions & facilities
hotel le falta mantenimiento
Stayed 1 night in Oct 2025

10/10 Excellent

carmen honeyda

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy limpio y el restaurante muy agradable
Stayed 1 night in Oct 2025

10/10 Excellent

Juan Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Comodo lugar
Stayed 1 night in Oct 2025

8/10 Good

betongo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien en gental, sin embargo en las ftos de publicidad de google tiene fotos de alberca y no tienen.
Stayed 1 night in Oct 2025

4/10 Poor

OSCAR RUIZ

Disliked: Cleanliness, property conditions & facilities
Pues es un hotel ya con bastantes años de antigüedad y con un mantenimiento de regular a malo
Stayed 3 nights in Oct 2025

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
muy buen trato del personal..... gracias
Stayed 2 nights in Oct 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were great
Stayed 1 night in Oct 2025

10/10 Excellent

Abel Arturo

Liked: Cleanliness, amenities
Excelente estancia
Stayed 1 night in Sep 2025

8/10 Good

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente opción, salvo que el aire acondicionado de las habitaciones no funciona bien, no se puede regular la temperatura y por lo tanto, la habitación se pone muy caliente.
Stayed 1 night in Sep 2025

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion
Stayed 4 nights in Sep 2025

6/10 Okay

Enrique

Liked: Cleanliness, staff & service
El servicio de las personas que laboran en dicho hotel es de primer nivel, muy amables y atentos de los huéspedes. El hotel en general es viejo y un tanto ruidoso, es decir, el aire acondicionado es muy ruidoso y cuando le jalan al baño en alguna otra habitación se escucha en la tuya.
Stayed 2 nights in Sep 2025

10/10 Excellent

RODOLFO ARENAS

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, ordenado. muy recomendable.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que nos hospedamos. Ha sido muy práctica la ubicación del hotel para trasladarnos entre el centro de Guadalajara y la zona de Zapopan
Stayed 2 nights in Aug 2025