Grey Forest Hotels

"The place is luxurious and unique, but I wish I had known when I booked that this is a timeshare. I just wanted a quiet hotel after an extremely long day of traveling, but the concierge wanted me to book an "informational session." I finally relented so I could get to the room and relax, but the sales team called me TWICE that night and TWICE the next morning to "remind me to bring my credit card and ID with me" to the session. Definitely not relaxing to be disturbed that frequently. I think the facilities are beautiful, but I wish hotels.com or even some of the reviews would have clued me in to the nature of the property, as I just thought I was staying at a nicer Hyatt hotel with upgraded amenities, not a timeshare that would make my entire stay about selling me a timeshare. You couldn't even take advantage of the "free Starbucks coffee and gourmet pastries" they advertised without being hounded, because they are only available at the media/presentation lounge. Maybe I was just gullible and should have done more homework before I booked, but I thought others should be aware if they're booking through hotels.com, as well, since that is not made clear on the hotels.com site."

"Wish there was a breakfast. "

"Pleasant surprise "

"NA"

"The only hiccup was the dryer didn't work on the 8th floor and I had to go to the 2nd floor to dry the clothes. The washing machine was broken on the 2nd floor as well. "

"I had no trouble with the internet and we were relaxing enjoying our movies and youtube videos without any delay"

"Hotel was quiet. Bed was very comfy. We had a balcony that was nice. View was mostly building but you could see the end of the river walk. The hotel is not in a busy area of the riverwalk. If you want to be in the middle of all the action this is not your hotel. Restaurant was ok if you want something close. "

"We live in CNTX and La Omni is our favorite hotel on the riverwalk. Went for girls trip this time and it was fun seeing a new area of the Mansion. We were on 6th flr with view of Tower of Americas. The valet is the way to go for parking, upon leaving, Armando was THE BEST and so very helpful! The rooms are comfy and clean."

"Pros-updated lobby/breakfast area, super close to airport and very convenient friendly shuttle service. Hot shower with good pressure. Early morning, friendly desk staff. Cons- lady at front desk for checking us in acted like her job was a hassle. We stood waiting for her to come to the desk for close to 10 minutes wondering where the staff was. The light above our sink didn’t work, sheets “seemed clean” but were stained so yuck. Seems like they are still working on updating this hotel location. No “real” sign for hotel just a banner right now. "