Hotels near Greenbrier Cove

"The pool was closed which was very Disappointing… was the primary reason we booked the hotel. Rooms aren’t great. Breakfast very average but the staff was kind and helpful "

"There was a hidden charge of $18 per night for parking. If only I was informed about parking charge I don't mind paying it but I only came to know about it through my credit card statement and calling them to find out what was this for. I expect more transparency in parking charge."

"Room was clean but had a very loud wind tunnel like noise. Also, when I went to get on the elevator the door opened and then closed quickly as I was stepping in and the door smashed me. Almost a week later and I still have the bruising to show for it. The hotel staff seemed unbothered by the fact that I was hurt. I had to ask to talk to someone about it 3 different times before I got to speak with a manager. Not 1 "I'm sorry this happened" I then needed to stay an extra night because I was too sore to drive home 6 hours. One would think the hotel would have given compensation for the extra night or at least a discount. Nope, I was offered a $50.00 dining credit that wasn't good for anything other than room service or the bar and when I checked out, I had to go back to the front desk because my credit had not been applied. Customer Service Training needs to be done at this hotel. "

"East, contactless check-in. We were in town for a tournament so location was perfect. It’s away from all the busy noise downtown Gatlinburg but a short drive or trolley ride away from everything. The tiny home was very spacious and had everything we needed. "

"We lived our stay here and will hopefully be returning next year! Kids loved the heated indoor pool we loved the views of the Smokey Mountains from the balcony."

"The area was very quiet and the deck was nice. "

"Stayed 5 days. Check in was fast and efficient. All staff were kind and helpful throughout our stay. Property was very clean and further upgrades are being completed which is nice to see."

"The place was very clean and the perfect location to downtown Gatlinburg and Pigeon Forge. The views were spectacular and we even had a bear sighting!"

"Great communication - and even more amazing stay"