Hotels near Great Park Carousel

"Room smelled damp. Noticed a cockroach before checking out of the room. Bathtub drain plug was stuck in place; had to take a shower standing in rising puddle of water."

"Our stay was very nice. It was just for one night, but very nice."

"Booked a room thru Expedia for 1 night. I was charged for incidental upon check in. I checked out this morning and noticed an additional $144.00 fee on my acct. When I called the front desk I was informed the guy who checked me in was "new" and he made a mistake. They told me to reach out to Expedia for reimbursement. They didnt understand that the extra charge was made by the hotel. Asked to speak to the manager was informed Manager "Jordan" went to the bank and wouldn't be back for 2hrs. I called back asked for Jordan and she didnt ask anything she just said it had been fixed and I had to wait 5- 10 days for reimbursement. Proceed to tell me i would be getting partial deposit due to parking. I was never informed or asked if I had a vehicle with me. She didn't try to make it right. When I asked if I can get payment released sooner she got upset and said no and hung up on me. Very unprofessional. Never again. Very disappointing."

"I absolutely hated my time here. The staff was incredibly rude, the manager lady would keep asking when I am checking out every few hours when I saw her. At some point it was rude and intentional as if she’s asking me to get out. She also immediately clowned me in front of a male guest the minute I tried to check in. The property had so many noise issues. The elevator kept beeping. The road had down kind of issue so when cars drove if the freeway it’s so loud. I had to buy earplugs. The fire alarm battery is dying in the room so it would flash alll night. It said when I booked breakfast was included and when I got here it was not. I needed to leave the hotel, I could not stand being here. Also the thermostat temperature does not change the room temperature. There was also 4 cop cars on the property investigating something. I do not recommend staying here. The staff was horrible"

"Had 2 other occupants in room close to ours starting and running their diesel vehicles all hours of the night. Talked to management to be moved. Said I would have to check out in the morning and see if a room opened up later. We stuck it out. Stayed in a different hotel last week which was much nicer and quieter and also more reasonable."

"We didn't partake in the breakfast. Room had jacuzzi (good) standup balcony no great view, separate sitting area with tv, desk, small sink, fridge and microwave along with coffee maker "

"There was maintenance going on in the hallway. Room was clean and well-maintained. AC and blackout blinds were good."

"First hotel that is in the interior and not in a tourist location charges for Parking equivalent of Airport for its guests. Even some hotels revert the parking fee for its Guests or provide an equivalent coupon. Additionally the parking was neither covered nor well maintained."

"Clean room, friendly and helpful staff, area had several. Conveniently located restaurants too!"