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Hotel Mercure Graz City

4.0 star property

Choose dates to view prices

At Hotel Mercure Graz City, you can look forward to dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna. In addition to conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is P6,019
P6,981 total
includes taxes & fees
May 24 - May 25

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About this property

Hotel Mercure Graz City

  • Upscale hotel located in Lend
  • Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at Hotel Mercure Graz City. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as conference space.
  • Additional perks include:
    • Continental breakfast (surcharge), self parking (surcharge), and express check-out
    • Luggage storage, 1 meeting room, and an elevator
    • A TV in the lobby, a billiards/pool table, and smoke-free premises
  • Room features
  • All 143 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • LCD TVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

  • In-room minibar (non-alcoholic beverages included)

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 30

Contactless check-in available

Minimum check-in age: 16

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Children aged 11 and younger eat free breakfast

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Mercure Graz City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Mercure Graz City?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Graz City on May 24, 2026 start from P6,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 19 per day. Limited spots are available.

What time is check-in at Hotel Mercure Graz City?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Hotel Mercure Graz City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Mercure Graz City located?

Located in Lend, this hotel is within a 5-minute walk of Farmer's Market on Lendplatz and Mariahilf Church. Murinsel and Orpheum Graz are also within 10 minutes. Reininghausstraße Tram Stop is 27 minutes by foot and Graz (GGZ-Graz Central Rail Station) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 279 out of 698 reviews
Rating 8 - Good. 308 out of 698 reviews
Rating 6 - Okay. 74 out of 698 reviews
Rating 4 - Poor. 27 out of 698 reviews
Rating 2 - Terrible. 10 out of 698 reviews

Reviews

Verified

10/10 Excellent

Cheryl Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, big clean rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and hotel was very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in Graz

Really good location for accessing the sights and restaurants. Spacious hotel room. Great breakfast selection and friendly staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Adeleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great breakfast, recommend
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good, comfortable rooms only downside no iron available
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very friendly and the rooms were very clean. We had a bit of a mix up with the booking but it was resolved without issues. The only thing was that the a/c seemed to be malfunctioning so the rooms were stifling, very hot. Opening the window seemed to help a bit.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Average Mercure hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff & clean rooms
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the train station, town centre in walking distance
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location

Nice hotel, upgraded to a superior room. Staff are very friendly and breakfast is good
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Jarad

Disliked: Property conditions & facilities
After we checked in, we went for a walk. When we returned, we found that someone had entered our room and had removed both bathrobes. It was a violation of our privacy and completely unacceptable.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Eugenio

Liked: Staff & service, amenities
Disliked: Cleanliness
hearth of the city
Stayed 14 nights in Oct 2024
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, nice and clean

Hotel was really comfortable, nice and clean. Perfect location for my needs. Room was available before check-in time which is always a great thing. Did not have breakfast as I had to leave early.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, amenities
The staff I interacted with were freindly, authentic & efficient. Sadly the room was too hot, even with the thermostat set to cool, it felt like a sauna. Hence sleeping with windows open (4 degrees outside), but this meant additional noise. In addition there arent enough staff at reception during busy times.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mahmut

Liked: Cleanliness, staff & service
Was good but i dont know they charge me €5 extra for
Stayed 1 night in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Jason

Disliked: Amenities
Not the best area of town and the hotel needs an upgrade.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Masaki

Liked: Cleanliness, staff & service, amenities
We had two reservations for consecutive three nights those which have with breakfast for first two days and have without breakfast for last day but separately because we didn't need it last morning for our early departure. Before we booked the above, we asked by email if available with same room for three nights. But no response. As the result, we stayed same room for three days. We had been very grateful if you could have replied before we booked the above that you have such flexibility.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Babatunde

Disliked: Amenities
Good
Stayed 1 night in Nov 2024
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities
Property was nice. Tub drain didn’t work but we lifted it out. Appreciate the coffee and the staff gave us extra
Stayed 1 night in May 2023