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Treetops Resort

3.0 star property
Mountain ski retreat with 2 indoor pools and full-service spa

Choose dates to view prices

Consider a stay at Treetops Resort and take advantage of a golf course, a firepit, and a hair salon. Tee up with amenities like golf lessons, a golf clubhouse, and a golf pro shop at this hotel. Treat yourself to a facial, a body treatment, or a hot stone massage at Treetops Spa & Salon, the onsite spa. The on-site restaurant offers dinner. Enjoy the health club, as well as activities like hiking/biking, snow tubing, and ice skating. Guests can also expect to find an arcade/game room, laundry facilities and an outdoor entertainment area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • 24/7 front desk
  • Hot Tub
The current price is P5,419
P7,267 total
includes taxes & fees
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room (Inn)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

7.2 out of 10
Good
(5 reviews)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Lodge)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Lodge)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Refrigerator
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds
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About the neighborhood

Map
3962 Wilkinson Rd, Gaylord, MI, 49735

What's nearby

  • Rick Smith Golf Academy - 5 min walk - 0.5 km
  • Gaylord Discovery Center - 9 min drive - 9.8 km
  • Otsego Lake State Park - 16 min drive - 23.9 km
  • Boyne Mountain - 38 min drive - 48.9 km
  • Avalanche Bay Indoor Waterpark - 38 min drive - 49.6 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 65 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Qdoba Mexican Eats - ‬8 min drive
  • ‪Arby's - ‬8 min drive
  • ‪The Iron Pig Smokehouse - ‬7 min drive
  • ‪Snowbelt Brewing Company - ‬8 min drive

About this property

Treetops Resort

Property highlights
You can look forward to a golf course, a firepit, and a hair salon at Treetops Resort. Tee up with amenities like golf lessons, a golf clubhouse, and a golf pro shop at this hotel. Treat yourself to a facial, a body treatment, or a hot stone massage at Treetops Spa & Salon, the onsite spa. The on-site restaurant offers dinner. Enjoy the health club, as well as activities like hiking/biking, snow tubing, and ice skating. Guests can also expect to find an arcade/game room, laundry facilities and an outdoor entertainment area.
Other perks include:
  • 2 indoor pools and a seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and express check-out
  • Snow sports gear, ATM/banking services, and a 24-hour front desk
Room features
All 195 rooms offer comforts such as air conditioning.
More amenities include:
  • Refrigerators and irons/ironing boards
  • TVs with satellite channels
  • Patios, coffee/tea makers, and housekeeping

Similar properties

Indoor pool
Best Western Gaylord
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
9.0 out of 10, Wonderful, 1,002 reviews
The price is P4,251
P4,719 total
includes taxes & fees
Dec 1 - Dec 2
Best Western Gaylord

Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Outdoor pool
  • Pro golf shop
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 14 to May 1:
  • One of the swimming pools
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Frequently asked questions

Does Treetops Resort have a pool?

Yes, this property has 2 Indoor pools and an outdoor pool. One of the pools is closed seasonally each year from April 14 to May 1.

How much does it cost to stay at Treetops Resort?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Treetops Resort on Dec 4, 2025 start from P 5,419.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Treetops Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Treetops Resort?

Check-in start time: 5 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Treetops Resort?

Check-out is at 11:00 AM.

Where is Treetops Resort located?

Located near the slopes, this Gaylord hotel is 0.2 mi (0.3 km) from Rick Smith Golf Academy and close to winter activities such as sledding and snowmobiling. Gaylord Discovery Center and Bavarian Falls Park are also within 6 mi (10 km).

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Treetops Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 328 reviews
Rating 8 - Good. 90 out of 328 reviews
Rating 6 - Okay. 57 out of 328 reviews
Rating 4 - Poor. 34 out of 328 reviews
Rating 2 - Terrible. 18 out of 328 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty area. Variety of dining options. Room was spacious and pools were lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

Rangarajan

Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not just a place to lay your head

Very large resort. Have all kinds of bars, restaurants, pools, hot tubs, skiing , golf, tennis and more.
Stayed 1 night in Sep 2024

10/10 Excellent

Yukun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment.
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good time at TreeTops. Spacious, clean. Quiet, and friendly.
Stayed 1 night in Mar 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jake, the guide for the snowshoe hike was awesome! Shannon at the sleigh ride was great! The staff serving dinner after the sleigh ride were also great!
Stayed 2 nights in Feb 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service, room comfort

Fix the hottub

The outdoor hot tub at the main building was cold and that was our purpose of reserving the hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
The staff were great! The room was in very rough shape all around. Dirty, stains in the carpet, bathroom shower needed cleaning, food in the couch. Seemed like a party room. I'd try it again if traveling that way but would let them know I better have a clean room. It was ok and coffee was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too soon to review
Stayed 1 night in Sep 2023

8/10 Good

Marija

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

As it is a three-star resort, no high expectations

It is both a location and a beautiful spot. Not too costly, either. Everyone was really nice. Old bathrooms were the only thing we disliked, particularly a bathtub that appeared to be from ancient times. It was not something I wanted to walk barefoot in. Fortunately, whenever my daughter and I go somewhere, we always bring shower shoes. Also, To improve the room's appearance, the glass on the windows and balcony door should be replaced.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Common areas very dirty ! Poor customer service!
Stayed 2 nights in Feb 2023

4/10 Poor

Sue

Liked: Cleanliness, property conditions & facilities, room comfort

Not ski-in ski-out

Our reservation was for a ski-in ski-out hotel, but our room was at The Lodge, not the Inn. The Lodge is a short drive to the area where the Inn, the restaurant, the sports bar, and the ski hill all are. We did not enjoy putting our gear on in the parking lot, no lockers at the ski services building or at the top of the hill. I did like that there is a bar in the Lodge. There was no coffee in the morning, the coffee machine wasn’t working. When looking for snacks I was told “there are vending machines at the Inn at the top of the hill.” I should note there are cash only vending machines for beverages. The rooms are spacious but need updates, especially the small tv should be upgraded.
Stayed 1 night in Feb 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Inside the lodge was beautiful and seem to be newly renovated! The grounds need some TLC. Upon entering we noticed the curb around the front of the lodge was crubling away...The pool and area around need some serious help. The bottom of the pool and hot tubs were rough, and gross. The area around the pool had broken concrete everywhere. The bed was very uncomfortable- very hard and springy. Overall, it was clean but not worth the price we paid.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except Expedia put us down for only one night when I requested two nights. Treetops was most accommodating and arranged for the second night without any problems.
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a destination stay for our granddaughter's 6th birthday and her siblings. The facilities were kid friendly - indoor and outdoor pools, hot tub and a game room. And with the clientele being golfers, they had the space to themselves. The facilities were clean but there were a few things we noticed that could use a little TLC.
Stayed 1 night in Jul 2025

6/10 Okay

Willow

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Nothing special

The walls were very thin and we could hear a lot of banging upstairs, also could hear someone snoring all night. There was a card by the phone saying someone would replace towels and remake beds over our 3 night stay. We got extra towels and our beds were never remade. There was a very bad water leak with a large area of soaked carpet in front of the ice machine and it was not fixed for 2 days after we arrived. There was no breakfast included. The sidewalk at the entrance had a huge and dangerous hoke in it, just waiting for someone to twist an ankle or trip. There was no mirror in the room except bathroom and no microwave in the room. For what we paid, it was not worth the money.
Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Liked: Staff & service
in need of updating
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the cleanliness of our room and the available amenities!
Stayed 2 nights in Feb 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Family Ski Trip. Best part was the outdoor hot tub after a day of skiing. Was a little disappointed with the hours that they close during the week at 4pm but still had a great time.
Stayed 3 nights in Feb 2025

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never written a review in my life, but this was too disappointing not to write about. We booked two nights to support our Sons' sports competition. We checked in with one of my Sons. The next day, I found out my two other Sons would need a place to stay. I spoke to reservations and then your front desk (Amber), and all she could say was NO. Can we move to a bigger room to accommodate my Sons? Can we check out early without being penalized? Can I talk to a Manager? She said no Manager was available all weekend. Can you add us to a cancelation list? She said there was a long cancelation list. Here is an idea - allowing us to check out early and give the room to someone on that waiting list would have provided a positive customer experience for everyone involved, but the answer was also NO. Extremely disappointed all the way around
Stayed 2 nights in Feb 2025

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
First time back in over ten years. Sad to see the place going downhill- lack of updates and maintenance. Outdoor pool not longer in use as advertised, hot tub green, rooms dated, restaurant cools down-facilities need some attention. Skiing was good but find somewhere else to eat and stay.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great experience overall but the check in process was confusing and the hot tub did not work as advertised, nor did the Inn have an outdoor, heated pool - that’s at the Lodge, down the hill. Good place to take a family with young kids, easy access to ski lifts but the area is very small…but this is Michigan…we make the best of what God gave us. The “Legends on the Hill” restaurant was AWESOME - food and service - and a two minute walk from our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sports bar had a good atmosphere. I was disappointed that I couldn’t get the Lions game in my room.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Be Aware!

The full beds had bed springs coming through. It was the most uncomfortable stay. AND when booking the website said the slopes were open all day - and that was not true. Friday night they were open until 8 pm - Saturday and Sunday they were only open until 4pm. AND the cross country skiing was not open. And the walk between the two hot tubs was scary deadly - the ground was totally frozen.
Stayed 2 nights in Dec 2024