Grau Hotels

"Doorbell really helpful and kind"

"Professional Service Undermined by Lack of Maintenance Rating: ★★★★☆ Casa Andina Premium Piura offers a polished and sophisticated base for any visit to the city, anchored by an exceptionally professional staff and a welcoming atmosphere. However, my stay highlighted several areas where the physical property and culinary consistency have begun to slip. The hotel’s leisure amenities unfortunately do not reflect its "Premium" status at the moment. The swimming pool was marred by a noticeable accumulation of algae, making it uninviting for a midday swim. Furthermore, the billiard area was a significant letdown; the table was shabby and broken, serving more as a neglected piece of furniture than a guest amenity. The dining experience was a game of hits and misses: The Breakfast Buffet: While it featured an array of danishes, petite croissants, and sponge cakes, the textures were disappointing—dry and seemingly lacking freshness. Additionally, the fruit selection was quite sparse, and the absence of simple staples like yogurt with honey was a missed opportunity for a more complete spread. On a more positive note, the Sunday brunch offered an impressive variety of dishes and a much higher quality of selection. However, at the current price point, it feels somewhat expensive for the local area compared to other high-end options in Piura. Casa Andina remains a reliable, top-tier choice for security and service, but"

"Location is perfect but the hotel needs a lot of maintenance. Clean but not clean enough. Beds are very old. No elevator. Breakfast only for one hour from 7 am to 8 am. In my opinion this is a motel not a 3 stars hotel as it says online. Pictures are NOT updated. This place needs a lot of work done. Not very happy with my stay. "

"GRACIAS POR UN EXCELENTE SERVICIO. TOTALMENTE RECOMENDADO. EL SERVICIO AL CLIENTE ES EXCEPCIONAL. ¡GRACIAS! "

"I really enjoyed my stay here five days. The food is good. The restaurant very convenient. There’s a pool in adequate parking. Rooms are very spacious and clean. I would recommend this hotel to anyone. The price is very right. I’ll stay here again. The next time I come to Puira for sure"

"Very clean, kind staff and very accommodating!! Highly recommend!!"