Grand-Mas Hotels

"Great customer service"

"Lovely welcoming staff, breakfast was superb, house and room fantastic "

"Didn't expect to find a hotel of this caliber in a small town like Rodez. Exceeded expectation. Loved the spacious shower and toilet room. Although the deco was modest, the room was comfortable. "

"Excellent séjour, la chambre était parfaite. le petit déjeuner excellent (l'omelette et la brouillade sont tops). Nous n'avons pas testé le gastro et uniquement le bistrot qui est parfait avec des plats de qualité. Le service et l'accueil sontparfaits aussi. Nous avons passé un excellent séjour avec une envie de revenir."

"Professional. very helpful with questions about dining and area. Good temperature control. Free parking thank you for the pleasant experiencer."

"Great place fantastic views"

"Super séjour. Accueil vraiment charmant. Très bien situé. Parfait. "

"Beautiful property. Could use an update. "

"Very nice place, incredible view and so resting resort."

"Short holiday break "

"The evening meal was superb. Breakfast was frugal; we had to ask for croissants since none were left after other diners had taken 2 each whereupon the owner brought my wife and I a croissant each on a tray."

"Gérante (ou du moins personne que j'ai eu au téléphone) pas du tout adaptée, explique qu'il fallait réserver directement à l'hôtel à ma demande de facture. Le ton est désagréable au possible. N'hésitez pas à vous enlever de la plateforme... Ma question portait juste sur la facture, le reste vous appartient. Très rare que je porte des commentaires négatifs mais là, c'est surprenant..."

"Hygiène impeccable..chambre confortable Seul bémol le petit déjeuner n'est plus aussi bien qu'avant..le café n'etait pas bon et il y avait plus de choix ...pour 15€ on s'attend à mieux"

"The twin bed was comfortable. The bathroom was updated and clean. The room carpets dirty with crumbs. The young woman who checked us in was lovely. The woman who checked us out was not friendly, not busy and still unfriendly. We seemed to be the only guests at hotel but they put us in a room with zero views of anything but a grey wall. "

"The on-site restaurant is excellent. Comfortable bed."

"Wonderful staff. Uncomfortable (very hard) mattress. Cooler was non-functional. Loud traffic from street with windows open. Exterior surroundings could use some improvement."

"This may be the nicest two star hotel I have ever seen. First of all spotless, elevator that worked, very comfortable room, particularly considering the price. Bathroom, modern and convenient. I gave it full stars because you can’t apply the standard of the plaza to a two star hotel you apply the two star standard. This is simply an excellent bargain "

"Lovely, clean suite, delicious breakfast, helpful host and very close to cathedral and Soulages musee. Thank you, Anastasia."

"Great place and recommend it…near the cathedral "

"Access to this hotel is via the sister hotel up the road. This is where reception and breakfast are located. The young man on duty spoke good French but was completely unhelpful and without a grasp of customer service - when I explained the dangerous condition of the lift, he tried to defend it! The lift is only big enough for 1 person plus a bag but when I tried to reverse out of the lift,my foot was caught on the 8cm lip of the lift shaft and I fell over backwards,hitting my head, back and...